Senior Client Solutions Manager

• Full-time
• Workplace Type: Hybrid
• Department: GBO

LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

This role will be based in Dublin, Ireland.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

LinkedIn is one of the most trusted platforms globally, a place where our members invest their time, engage in meaningful conversations, build professional relationships, and do business. Within our Marketing Solutions business, we are looking for a Client Solutions Manager to join our team in achieving our goal of empowering businesses to reach, engage, and convert their target audience at scale.

The role of a Client Solutions Manager in LinkedIn is to build and manage relationships with our clients, discovering and executing against their objectives and serving as a trusted advisor and consultant.

Client Solutions Managers collaborate with their Account Director partners as well as cross-functional teams to drive growth in their clients. This involves identifying trends, solving problems, providing ongoing marketing strategy consultation, and identifying areas where we can provide more value to build a case for upselling and incremental revenue opportunities.

Responsibilities:

• Build strong relationships with LinkedIn Marketing Solutions customers by providing best-in-class consultative solutions that meet their marketing and business needs
• Reach and exceed sales quotas while contributing to overall team goals
• Create and manage a tiered service approach for your clients to deliver growth in your book
• Proactively analyze and optimize your customers' advertising campaigns and marketing programs to make strategic and tactical recommendations to meet long-term goals and improve immediate advertising performance
• Work closely with your Account Director, consulting and advising on all aspects of your client's media campaigns including targeting, implementation, optimization, and reporting
• Advise on creative and content quality and development, leveraging marketing expertise to maximize performance and delivery
• Support your customers' communication and ongoing education, including a best-in-class onboarding experience and ad hoc education needs
• Work effectively with various cross-functional partners in product, marketing, insights, content marketing, technical support, and others to ensure customer success
• Contribute to client events - Travel may be required up to 20%

Minimum Requirements:

• 5+ years of experience in client-facing roles with stakeholder management experience
• 5+ years of work experience in digital media sales or campaign/account management
• 3+ years in a sales quota carrying role
• Business fluency in French and English

Preferred Qualifications:

• Experience working with Enterprise Accounts
• Ability to drive results and collaborate with Enterprise customers, creating relationships across many levels
• Experience thriving in a result-driven environment
• Ability to translate analytics into insights and recommendations for clients
• Experience onboarding clients to self-service platforms
• Managing a broad range of advertising budgets and campaigns
• Effective time management and prioritization skills
• Ability to work independently and cross-functionally
• Understanding of internet advertising technology and marketing automation

Suggested Skills:

• Communication and negotiation skills
• Solution-based selling
• Business forecasting skills

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