Community Supports

Provides direct support to individuals served in the CS Program in a manner consistent with the InVision mission, philosophy, and support plans as well as county, state, and federal standards. Assists people supported in becoming active members of their community through focusing on desires, goals, and dreams. Plans activities that support the person and meets their individualized needs. All services are customized for each person and may include a variety of days, hours, and locations.

ESSENTIAL FUNCTIONS:

• Encourages and honors each person to be the decision maker in his/her life
• Interacts with each person with an understanding that the person is capable and competent
• Fully participates in all debriefing sessions which occur following an incident
• Encourages rather than directs each person supported
• Implements each support plan as written, particularly acknowledging a person's feelings and responding in a way that helps to meet each persons needs, instead of trying to change the person or their behavior
• Acknowledges mistakes and apologizes to each person, if warranted, thus accepting joint ownership of the relationship
• Demonstrates professionalism, dignity, and respect towards co-workers, management, people served, and other associates both within and outside of the company
• Performs all job duties with the understanding that what is most important is that which is important to the individual
• Assists in planning community and in-home activities that are of interest to and meaningful for the person
• Listens to the person and follows their lead. Avoids debating, arguing, advising especially during a crisis or situation which may become a crisis
• Alters the interaction/approach being used with the individual in the moment based upon the person's verbal or non-verbal communication and assists in deescalating situations
• Implements each support plan as written, particularly acknowledging a person`s feelings and responding in a way that helps to meet each persons needs, instead of trying to change the person or their behavior
• Seeks feedback from the person supported to ensure the person feels heard and supported
• Seeks feedback from the supervisory and clinical staff to ensure their interactions are in accordance with the agency philosophy and needs of the people supported
• Recognizes and acts upon non-verbal feedback provided by the person supported
• Following debriefing sessions, accepts feedback from each person and the program leadership and responds promptly and positively to feedback
• Reports any questions or concerns regarding co-workers, the person supported, or the organization directly to the program supervisor
• Provides transportation as needed to various community activities based upon the person's needs and interests.
• Provides assistance to each person supported in all areas of daily living skills, including (but not limited to) social and emotional support, communication assistance, crisis intervention, medical, and personal care.
  • Models, teaches, and coaches the individual as well as their natural supports (i.e., parent, guardian, etc.)
  • Thoroughly completes documentation in accordance with regulations and procedures, describing in detail the purpose of the session and how the person supported was assisted in accomplishing their outcomes
  • Ensures that the health and safety of each person supported is maintained while applying emergency procedures as necessary
  • Immediately reports incidents in accordance with company, regulatory and licensing requirements, utilizing the emergency on-call system, when required
  • Appropriately uses and documents all transactions related to funds belonging to the company
    • Complies with all InVision policies, procedures, and standard business practices.
    • Correctly and accurately completes and submits, by stated deadlines, company required documents such as timesheets, expenses, and service notes
    • Submits required information such as physical examinations, vehicle insurance and vehicle registration to supervisory staff as requested and by stated deadlines
    • Adheres to schedule for arrival time, departure time, scheduled activities, and other company related events and documents, accordingly in required software
    • Informs supervisor and other InVision team members of changes in or areas of significance for the person supported in a timely manner.
    • Completes company required training within designated timeframes
      • Meets with Program Supervisor regularly or as requested for programmatic supervision and/or employee development
      • Adheres to HIPPA guidelines
      • Provides full documentation of all expenditures made on behalf of the company in the form of personal expense reimbursements, or other related disbursements.
      • Makes all programmatic expenditures within amounts approved by immediate supervisor or appropriate management personnel. Reports immediately any discrepancies related to the use of personal or company funds.
      • Performs other job-related tasks, duties, and responsibilities from time to time as requested by the CS Program Supervisor.

EDUCATION and/or EXPERIENCE:

High school diploma or GED required. Previous working experience in the human service field is desirable.

Other Requirements:

• Valid driver's license and current vehicle insurance
• Maintain training compliance as defined in all pertinent regulations
• Ability to comprehend access and utilize electronic medium and various computer programs.
• Availability during scheduled licensing and monitoring
• Ability to effectively present information, write reports and respond to questions from clients, families, and staff
• Ability to deal with a variety of instructions furnished in written, oral, diagram, and/or schedule form, and solve practical problems
• Ability to utilize and maintain company issued equipment
• Ability to maintain level of vigilance as described in Customized Support Plan
• Ability to remain in close physical proximity of person served as defined in plan for supervision

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is frequently required to stand, walk, sit, and talk or hear, use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and taste or smell. The employee must occasionally lift and/or move up to 50 pounds.

All job requirements listed indicate the minimum level of knowledge, skills, and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any job-related function as directed by their supervisor.