Estate Manager

6 days ago


Dublin, Dublin City, Ireland Aramark Northern Europe Group Full time
About the Role

The Estate Manager will be based full-time on site with responsibility for the operational and business management of the estate, as well as oversight of common area maintenance across all residential blocks. This is a 40-hour week role (Monday to Friday), reporting directly to the Property Manager for the Estate.

Responsibilities
  • Oversee and take responsibility for the overall day-to-day running of the estate and residential block common areas.
  • Lead and develop the onsite team through training, mentoring and performance reviews to ensure service excellence.
  • Liaise with occupiers to establish constructive, positive relationships and ensure that resident needs and expectations are consistently met.
  • Manage resident communications including newsletters, signage, and the resident portal (Building Link).
  • Coordinate and manage all resident bookings for tenant amenity areas.
  • Supervise and coordinate third-party contractors attending site; review RAMS, verify insurances, inspect works and ensure all H&S protocols are met.
  • Conduct monthly KPI meetings with key contractors to monitor performance, review service level agreements and drive continuous improvement.
  • Implement and oversee Planned Preventive Maintenance (PPM) for all M&E systems including lifts, HVAC, water systems and Building Management Systems (BMS).
  • Manage underground car park systems including access control, CCTV, lighting and EV charging infrastructure.
  • Ensure that all equipment maintenance is carried out and that the estate maintenance schedules are implemented effectively.
  • Undertake regular inspections of all common areas and arrange for remedial works to maintain exemplary standards.
  • Coordinate and implement estate events, including operations, budgeting, policies & procedures, and marketing support.
  • Work closely with the Property Manager to deliver sustainability initiatives and achieve accreditation targets, including energy conservation, biodiversity and zero-waste-to-landfill programmes.
  • Keep the client informed of all onsite operations and liaise with local authority, statutory bodies and stakeholders as required.
  • Respond promptly to emergencies including fire, flood, accidents or break-ins; maintain, test and review associated procedures.
  • Ensure compliance with all relevant Health & Safety, Fire Safety and GDPR requirements.
  • Manage PO approval, invoice processing and assist in preparation of the annual Service Charge Budget.
  • Handle insurance claims, report incidents, and respond to Garda requests where required.
  • Manage O&M manuals, updated schematics and client improvement programmes.
  • Maintain up-to-date knowledge of local amenities and luxury service providers to enhance the resident experience.
Qualifications

The successful candidate will ideally hold a third-level qualification in Property Estate Management or have a strong background in hospitality or retail management.

Required Skills
  • Bring strong technical awareness of building systems, sustainability practices, and luxury residential service standards.
  • Possess excellent interpersonal and communication skills to ensure professionalism with residents, the OMC board and contractors.
  • Demonstrate proven leadership skills with the ability to motivate, train and manage a diverse onsite team.
  • Be highly organised, detail-oriented, solution-focused and adept at problem-solving.
Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • Other
Industries
  • Hospitality

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