Services Coordinator

4 weeks ago

Dublin, Dublin City, Ireland Schneider Electric Full time

Join to apply for the Services Coordinator role at Schneider Electric

Overview

We're looking for a Service Coordinator to join our Secure Power team in Dublin. This is a busy and varied role where you'll manage the scheduling and coordination of a team of engineers and apprentices, as well as external service partners. You'll be at the centre of customer service, operations, and delivery.

What you'll do
  • Plan and schedule engineers' time to meet customer requirements
  • Coordinate maintenance visits, emergency callouts, and project start-ups
  • Work with external service partners and logistics providers
  • Keep our customer database and service dashboards accurate and up to date
  • Manage orders, spare parts, and deliveries
  • Produce daily workload and service reports for internal and external stakeholders
  • Support a high-performing, customer-focused team with strong communication
What we're looking for
  • Previous customer service work experience (any industry, e.g. retail, leisure, utilities, technical services)
  • Confidence in handling customer requests and internal stakeholder demands
  • Strong organisational and time management skills in a busy environment
  • Proficiency in MS Office tools (Excel, Word, Teams, etc.)
  • Attention to detail and ability to prioritise
  • Fluent English and strong written/verbal communication

You'll join a supportive back-office team in Dublin. Expect a hybrid schedule (office-based during training, then typically 3 days per week in the office). This role offers some flexibility in working hours and the chance to grow your career in a global organisation.

What we offer you

Competitive salary & Bonus Scheme, 28 Days Annual Leave + Public Holidays, Holiday Buy & Sell programme, Pension Scheme, Employee Share Ownership Programme, Various Health & Wellbeing Support Options, Gym Flex, Open Talent Market (internal mobility opportunities + access to mentors & projects globally), Shopping & Dining Discounts, Learning Portal and much more.

At Schneider Electric, Diversity & Inclusion is at the heart of our organisation and an integral part of our history, culture, and identity. We recognise that embracing diversity unlocks innovation and creativity and fosters collaboration. We want our employees to reflect the diversity of our communities and the customers we serve.

We are an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

How to apply

Please submit an online application to be considered for any position with us. You know about us, so let us learn about you Apply today.

Company values

IMPACT values: Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork. We invite you to join Schneider Electric to contribute to turning sustainability ambition into actions and to work at the intersection of automation, electrification, and digitization.

Schneider Electric is committed to creating an inclusive workplace and supporting colleagues with diverse backgrounds and abilities.


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