Senior Reservations Agent

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Senior Reservations Agent - Full Time, Blessington

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Client:

Tulfarris Hotel and Golf Resort

Location:

Blessington, Ireland

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

15820fdf0b8b

Job Views:

8

Posted:

10.08.2025

Expiry Date:

24.09.2025

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Job Description:

Job Title: Senior Reservations Agent

Location: Tulfarris Hotel & Golf Resort, Co. Wicklow

Job Type: Full Time

Tulfarris Hotel & Golf Resort are looking for a Senior Reservations Agent who is friendly, helpful and empathetic to the core. If this is you, then this position is a perfect match.

Our Hotel

More than just a hotel. Tulfarris is one of the most picturesque hotels in Wicklow. You can become part of the team that look after our deluxe guest bedrooms with spectacular views. Our luxurious hotel consists of 90 guest rooms and 3 self-catering lodges with their own unique story and style which provide the perfect setting for weddings and all sorts of special events. The Brasserie and The Fairways Restaurant serve an array of delicious food in a relaxing environment which boasts panoramic views across our golf course, the Blessington Lakes and Wicklow Mountains. Located just 45 minutes from Dublin City and 25 minutes from the M50, the hotel is easily accessible.

Your New Role

We are looking for an enthusiastic and motivated individual. The successful candidate will assist with reservations within the property. They will be very well presented and demonstrate an excellent telephone manner. High levels of customer care skills are essential. They will enjoy working as part of a team and will also have the ability to work on his or her own initiative. The successful candidate will have previous experience working within a hotel front office environment.

Responsibilities Include:

• To ensure all bookings, reservation documentation, filing and group contracts are completed.
• To manage all rates on the various booking channels, yielding rates effectively.
• Be knowledgeable of upcoming events and manage rates accordingly.
• Be a sales person for the hotel by upselling and recommending the Hotel facilities and developing a good rapport with clients.
• Communicate and liase with all hotel departments in a timely and effective manner.
• Handle all guest concerns relevant to the Reservations Office to the satisfaction of all parties.

HotSoft knowledge would be beneficial.

The ideal candidate for this position:

• Must have previous experience in front office role in a hotel
• Be courteous and focused on providing a consistently high standard of service
• Must be a team player with the ability to multi task
• Must be standards driven and detail orientated, with the desire to progress within the hospitality industry
• Must possess excellent communication and interpersonal skills
• Communicate fluently in English (written & oral).

The nature of our industry means that this role will include a variety of shift & weekend work.

Why Work With Us?

We offer a variety of roster options which can be tailored to suit a positive work-life balance. We are a team of talented professionals who work well together and we are a fun team to work with. We want you to be happy and enjoy coming to work with us by providing every individual with the support and training required.

Just some of the benefits of working with us:

• Excellent working environment
• Friends and family stay over specials
• Canteen facilities with meals provided
• Employee of the month awards
• Summer BBQ and Christmas party
• Employee Assistance Programme
• Discounted Health Insurance
• Free Car Parking
• Career progression opportunities

This is an exciting opportunity to join a hotel that is owned and managed by the Mayrange Group.

Tulfarris Hotel & Golf Resort - #MoreThanJustaHotel

To Apply

If you would like to apply for this role, please forward your CV through this website. We look forward to hearing from you

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