Front Desk Coordinator

2 weeks ago

Shannon Municipal District, Ireland beBeeLuxury Full time €40,000 - €65,000
Senior Front Office Ambassador

We are seeking a highly skilled and experienced Senior Front Office professional to join our team. As a key member of the Front Office leadership team, you will be responsible for providing exceptional guest service and ensuring that every interaction with our guests is seamless and memorable.

The ideal candidate will have a minimum of 2 years of experience in a similar role, ideally within a luxury hotel or resort. They will possess strong leadership qualities, attention to detail, and excellent communication skills.

Key Responsibilities
  • Greet all guests with genuine warmth and professionalism, using guest names where possible
  • Manage daily guest correspondence and ensure special requests are fulfilled
  • Prepare and distribute the Daily VIP List to the relevant departments
  • Sensibly allocate rooms, keeping guest preferences and requests in mind
  • Perform accurate check-in and check-out procedures using our computerised system
  • Assist guests with additional requirements such as dinner reservations, porter services, or local recommendations
  • Handle any guest concerns promptly and discreetly, escalating where necessary to the Duty Manager
  • Take reservations after 5.00 p.m. and during busy periods
  • Operate the hotel switchboard, ensuring calls are transferred promptly and professionally
  • Accurately post all charges, manage minibar accounts, and ensure group billing is correct
  • Reconcile reception cash and handle foreign exchange transactions securely
  • Provide hands-on training and guidance for new and junior staff
  • Maintain in-depth knowledge of all hotel services and facilities
Required Skills and Qualifications
  • Minimum 2 years of experience in a similar receptionist or front office role, ideally within a 4 or 5-star property
  • Strong leadership qualities and attention to detail
  • Professional and polished communication skills, both written and verbal
  • Ability to work efficiently under pressure in a fast-paced, guest-focused environment
  • A genuine passion for hospitality and luxury service
  • Competence in using front office systems (Opera Cloud or similar an advantage)
  • A positive attitude and commitment to teamwork
Benefits
  • Pension & Sick Pay Schemes(after 6 months)
  • On-Site Parking
  • Wellness Programmes
  • Employee Discounts at Dromoland Castle & The Inn at Dromoland
  • Company Events

We are only accepting applications from persons who have the permission/right to live and work without restriction in Ireland.

  • Front Desk Hospitality Specialist

    2 weeks ago

    Donegal Municipal District, Ireland beBeeCustomer Full time €35,000 - €45,000

    Receptionist/Reservations AgentWelcome to a dynamic and challenging role where you will be the first point of contact for our guests. As a Receptionist/Reservations Agent, you will be responsible for delivering exceptional service, ensuring seamless guest experiences, and working closely with the hotel team to maintain high standards.About the RoleJob...

  • IT Airport Engineer

    3 weeks ago

    Shannon, Ireland ESP Global Services Ltd Full time

    Join to apply for the IT Airport Engineer - Shannon Airport role at ESP Global Services1 day ago Be among the first 25 applicantsJoin to apply for the IT Airport Engineer - Shannon Airport role at ESP Global ServicesJoin our team as an IT Airport Engineer and show your passion for solving IT problems with good customer service engagement. You will provide...

  • It Airport Engineer

    4 weeks ago

    Shannon, Ireland Esp Global Services Full time

    Join our team as anIT Airport Engineer and show your passion for solving IT problems with good customer service engagement.You will provide and maintain continuity of service for all components of the Airport passenger processing system and resolve any technical issues, including more complex issues requiring specialist knowledge, that may occur.If you seek...

  • It Airport Engineer

    2 weeks ago

    Shannon, Ireland Esp Global Services Full time

    Join our team as anIT Airport Engineerand show your passion for solving IT problems with good customer service engagement.You will provide and maintain continuity of service for all components of the Airport passenger processing system and resolve any technical issues, including more complex issues requiring specialist knowledge, that may occur.If you seek a...

  • Senior Hospitality Operations Coordinator

    2 weeks ago

    Carrick-on-Shannon, County Leitrim, Ireland beBeeFrontOfficeManager Full time €35,000 - €40,000

    Assistant Front Office Manager Job Description">We are currently recruiting for an experienced Assistant Front Office Manager to join our friendly Front Office team.">As a key member of the Front Office team, you will be responsible for leading and supporting your colleagues to ensure that guests receive a warm and efficient welcome during their stay.">The...

  • Cleaning Operative, Newcastle West

    4 weeks ago

    The Municipal District of Cahir — Cashel, Ireland Mitie Full time

    Hourly Rate: €13.30Location: Newcastle WestShift pattern: 7 hours a weekAbout Mitie:Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy...

  • Cover Cleaner

    2 weeks ago

    The Municipal District of Newcastle West, Ireland Mitie Part time

    Cover Cleaner NeededLocation: Abbeyfeale, LimerickHourly Rate: €13.50Working Hours: Monday to Saturday - 1 hour per day Mon-Fri & 2 hours on SaturdayAbout Mitie:Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These include technical services, energy and building services, cleaning, security, front of...

  • Deskside Support Engineer – Dundalk

    4 weeks ago

    The Municipal District of Dundalk, Ireland ICT Services Full time

    Position descriptionICT Services is a leading IT field services, roll-out and support services group.The 100-strong team you'll be working with, provides an all-Ireland service, from nine offices and parts hubs, and are partnered with the largest and most innovative developers and IT manufacturers in the world.ICT Services deliver best in class IT solutions...

  • Café Manager

    2 weeks ago

    The Municipal District of Carlow, Ireland Arboretum Garden Centre Full time

    Café Manager (Front of House)Are you tired of the Dublin commute or working unhospitable hours?Are you passionate about creating and delivering exceptional customer experience?Do you thrive on motivating and inspiring a dedicated team in a vibrant, fast-paced setting?We are seeking a dynamic Café Manager for our store in beautiful Kilquade, Wicklow.This is...

  • Merchandiser

    1 week ago

    The Municipal District of Carlow, Ireland Primeline Group Full time

    We are hiring a Merchandiser role in CarlowMERCHANDISERReporting to the Field Sale Manager, the merchandiser will play a crucial role in merchandising and promoting world-leading brands in retail outlets. These are household names that customers know and love, and your job will be to ensure they are prominently displayed, fully stocked, and presented in the...