Deal Desk Lead

4 weeks ago

Dublin, Dublin City, Ireland OpenAI Full time

Join to apply for the Deal Desk Lead - EMEA role at OpenAI

1 month ago Be among the first 25 applicants

Join to apply for the Deal Desk Lead - EMEA role at OpenAI

About The Team
OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission.

About The Team
OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission.

The Deal Desk team drives efficient and strategic deal execution by partnering closely with Sales, Finance, Legal, and Revenue Operations. We are responsible for structuring complex deals, managing pricing and discounting approvals, ensuring compliance with company policies, and optimizing the quote-to-close process. Our team serves as a trusted advisor to Sales, providing insights and guidance to maximize deal profitability while maintaining operational efficiency. We also continuously refine processes, enhance CPQ workflows, and implement best practices to improve deal velocity and business outcomes.

About The Role
We are looking for a Deal Desk Lead to establish and scale our Deal Desk function in EMEA. As the first hire for this region, you will be instrumental in building the foundation for scalable and efficient commercial operations. You will oversee end-to-end Deal Desk operations, including managing contracting workflows, supporting the quote-to-cash process, and partnering cross-functionally with Revenue Operations, Billing Operations, Go to Market, Legal, and Finance teams to drive deal execution. This is a unique opportunity to influence strategic decisions and drive operational excellence in a rapidly growing market.

This role is based in our Dublin, Ireland office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In This Role, You Will

  • Act as a trusted partner and advisor to cross-functional teams on structuring complex, high-impact deals and ensuring alignment with pricing strategies, revenue recognition standards, and overall business objectives.
  • Empower regional sales teams by delivering strategic guidance on deal structuring, navigating approval workflows, and promoting best practices that accelerate deal velocity and efficiency.
  • Drive continuous improvement of Deal Desk operations by streamlining workflows, enhancing tools, and enabling scalable regional processes.
  • Tailor systems and processes to meet the unique needs of EMEA and APAC markets, while ensuring alignment with global Deal Desk policies and frameworks.
You Might Thrive In This Role If You Have
  • 8+ years of experience in the Enterprise SaaS/B2B industry, specifically with order management, finance operations, deal desk, or sales operations in the EMEA and APAC regions.
  • A strong understanding of order-to-cash cycle and experience in building related processes.
  • High proficiency in CRM and deal management software (e.g. CPQ, Salesforce, Stripe, Netsuite, Ironclad).
  • Exemplary interpersonal, verbal, and written communication skills.
  • Accounting or audit background strongly preferred for accounting expertise.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI's Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.Seniority level
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