
Reservations Coordinator
4 days ago
HR Coordinator & Talent Acquisition | Bilingual (PT/EN) | Global Talent & People Operations | Based in Ireland
About EHL Experiences
EHL Experiences operates some of Dublin's leading hospitality venues including FIRE Steakhouse & Bar, SOLE Seafood & Grill, The Round Room at the Mansion House, and SAINT Studios. Known for world-class dining and unforgettable events, our team is dedicated to delivering exceptional service and creating memorable guest experiences.
The Role
We are seeking a Reservations Coordinator to join our team, with a primary focus on managing reservations for FIRE Steakhouse & Bar and SOLE Seafood & Grill.
This is a key role for someone who thrives in a fast-paced environment, is confident on the phones, and enjoys delivering outstanding guest service. You will be the first point of contact for many of our guests, ensuring a seamless booking process, efficient inbox management, and supporting the wider team to maximise covers and revenue.
What You'll Do
- Handle a high volume of reservation enquiries by phone and email with professionalism and efficiency
- Manage and prioritise multiple inboxes, responding promptly and accurately to guest and client enquiries
- Manage individual and group bookings, amendments, and cancellations across FIRE and SOLE
- Work closely with the Reservations and Sales teams to ensure seamless communication with Operations
- Maintain accurate information on the booking systems and produce clear function sheets where required
- Assist with VIP and repeat guest management, ensuring a personalised experience
- Support the maximisation of revenue through upselling
- Provide an outstanding standard of guest service at all times
About You
- 1–2 years' experience in a reservations, customer service, or hospitality role
- Confident and professional telephone manner
- Strong multitasking and organisational skills, with attention to detail
- Excellent written and spoken communication, with strong email etiquette
- Positive, proactive, and a strong team player
- Experience with OpenTable (or similar booking systems) an advantage
- Must hold an EU passport or right to work in Ireland
What We Offer
- Share of service charge and tips
- Paid day off on your birthday
- Discounts across sister venues
- Mental health support programme
- Clear career progression and training opportunities
- Inclusive and supportive work environment
- Access to pension scheme, savings programmes and life insurance
If you're passionate about hospitality, and love creating smooth guest journeys, we'd love to hear from you.
Apply now and join the EHL Experiences team.
#J-18808-Ljbffr
-
Reservations Coordinator
5 days ago
Dublin, Dublin City, Ireland beBeeReservation Full time €46,000 - €58,000The Reservations Coordinator plays a crucial role in maximizing revenue through effective reservations management.Key Responsibilities:Manage individual direct Reservations and small groupsRespond to all enquiries, ensuring timely submission of quotations to clients and systematic follow up of all enquiries/quotationsCoordinate all bookings from provisional...
-
Cluster Reservations Coordinator
2 weeks ago
Dublin, Dublin City, Ireland beBeeHospitality Full time €42,000 - €55,000Cluster Reservations CoordinatorWe are seeking an experienced reservations professional to manage our group bookings, providing exceptional customer service and attention to detail.Main Responsibilities:Coordinate group reservations ensuring timely responses and follow-up communication with clients.Track and document all client interactions using provided...
-
Reservations Coordinator
2 weeks ago
Dublin, Dublin City, Ireland beBeeReservation Full time €25,000 - €35,000Job Title:A Reservations Coordinator position is available to work closely with the Front Office team to maximize revenue according to property operations and expectations.">Key Responsibilities:Dealing with incoming telephone calls for reservations and room enquiriesResponding to all email reservations, conference and events enquiries in a timely and...
-
Reservations Coordinator
4 hours ago
Dublin, Dublin City, Ireland beBeeHospitality Full time €45,000 - €55,000Group Reservations SupervisorWe are seeking a skilled and experienced Group Reservations Supervisor to manage our group reservations function, ensuring an efficient reservations experience from quotation to contract. The successful candidate will be responsible for quoting, converting, and managing all group accommodation enquiries, ensuring hotel revenue...
-
Reservations Operations Coordinator
5 days ago
Dublin, Dublin City, Ireland beBeeReservations Full time €45,000 - €60,000Job OpportunityWe are seeking an experienced professional to join our team as a Reservations Manager.The successful candidate will be responsible for managing customer reservations and enquiries in a timely and accurate manner.Key responsibilities include:Coordinating with hotel staff to ensure seamless guest experiencesDeveloping and implementing effective...
-
Reservation Service Coordinator
7 days ago
Dublin, Dublin City, Ireland beBeeReservation Full time €29,000 - €37,000Reservation Service CoordinatorKey Responsibilities:Manage incoming calls and emails for reservations, ensuring accurate and timely responses to client inquiries.Utilize property management systems to effectively handle room bookings, manage cut-off dates, deposits, and contracts.Promote revenue growth through efficient revenue management strategies and...
-
Hotel Group Reservations Coordinator
7 days ago
Dublin, Dublin City, Ireland beBeeGroupReservations Full time €40,000 - €60,000This leading hotel is recruiting a Group Reservations Supervisor to manage their group reservations function, ensuring an efficient reservations experience.Key Responsibilities:Track and follow up on every enquiry.Enter groups into Opera correctly with relevant notes, traces, and rates.Coordinate all relevant information/queries in advance with Hotel...
-
Hotel Reservations Coordinator
2 weeks ago
Dublin, Dublin City, Ireland beBeeHospitality Full time €40,000 - €60,000Job Description:The Reservations Manager is a pivotal role at our hotel, ensuring seamless operational efficiency and collaboration with the wider hotel team.Manage customer reservations and inquiries efficiently via phone and email.Develop and implement comprehensive training programs for the reservations team to meet service standards in telephone...
-
Reservations and Guest Services Professional
7 days ago
Dublin, Dublin City, Ireland beBeeCustomerService Full time €30,000 - €40,000Hotel Reservation Coordinator PositionThis luxury resort in Ireland is currently seeking an experienced Hotel Reservation Coordinator to join their team.The role involves managing room reservations for both individual and group bookings, as well as collaborating with the Reservations Manager on daily tasks.Main Responsibilities:Ensure seamless delivery of...
-
Reservations & Office Manager
2 weeks ago
Dublin, Dublin City, Ireland Oliver Dunne Restaurants Full timeOverviewReservations & Office Manager role at Oliver Dunne Restaurants: oversee the daily operations of the busy head office, supporting reservations and events. This full-time position is central to ensuring smooth communication, efficient administration, and seamless coordination across teams.ResponsibilitiesManage the day-to-day running of the office,...