Senior Facilities Manager

Overview

Role Introduction: Established in 1992, Applegreen is a leading convenience roadside retailer in the Republic of Ireland, the UK and the US, operating large-scale Motorway Service Areas, Travel Plazas, and smaller petrol stations. The business has grown to over €3BN in annual revenue, operates 600 Motorway Service Plazas and forecourt sites internationally and employs over 16,000 people. Applegreen is in a rapid growth phase, and to support this ambitious growth we are seeking to onboard a Senior Facilities Manager who will own and lead all issues concerning maintenance, including managing the preventive planned maintenance programme, reactive requirements, and liaising with contractors and local authorities. The role forms part of the Facilities team and reports to the Head of Central Operations. It is an exciting opportunity for the right candidate to excel. The successful candidate will be a confident people person who can fit into Applegreen seamlessly and adopt a hands-on approach to the role.

Key Responsibilities

• Lead all Facilities Management operations across Applegreen sites in ROI.
• Manage and support a team of Facilities Coordinators, including oversight of the Facilities service Desk to ensure efficient and professional handling of all facilities related queries and issues.
• Take full ownership of the Maintenance Management System (MMS), ensuring it is used effectively to schedule, track and report on all maintenance activity.
• Develop and manage the Preventative Planned Maintenance (PPM) program ensuring accurate scheduling, tracking, and reporting of all maintenance activity.
• Ensure that purchase orders are raised and tracked for all planned maintenance activity.
• Maintain accurate and up-to-date records of all facilities activities and compliance documentation.
• Respond effectively to reactive maintenance needs, ensuring minimal disruption to operations.
• Oversee relationships with external contractors, vendors and service providers, including monitoring of SLAs and performance.
• Ensure full compliance with relevant legislation and internal policies, especially in the areas of health & safety, quality and environmental standards.
• Liaise with local authorities and relevant regulatory bodies as required.
• Always maintain full health and safety compliance, ensuring adherence to statutory regulations and internal standards.
• Keep up to date with changes in relevant laws, regulations and best practices, and ensure internal procedures reflect these changes.
• Tendering and procuring contracts is a key aspect of the role.
• Produce clear and concise monthly management reports, including KPI's, maintenance summaries, budget updates, and compliance data.
• Control departmental expenditure, track costs, and prepare and manage annual facilities budgets.
• Support Facilities related projects such as site openings, refurbishment, and fit outs.
• Work closely with the wider Operations and Development teams to align facilities strategy with wider business objectives.

Qualifications, Experience & Skills

• Degree or equivalent qualification in Facilities Management, Building Services, Engineering, or a related field (preferred).
• Relevant technical or trade qualifications are an advantage.
• Minimum 5 years' experience in a senior facilities management or estates management role.
• Proven experience managing multi-site facilities operations in a fast-paced or regulated environment.
• Strong track record in managing planned preventative maintenance (PPM) and reactive maintenance.
• Experience with computerised maintenance management systems (CMMS) or maintenance scheduling software.
• Demonstrated experience leading teams, including facilities coordinators.
• Hands on experience managing contractors, including supervision of works, contract performance, and quality assurance.
• Familiarity producing monthly management reports and communicating effectively with senior stakeholders.
• Knowledge of compliance requirements, around health & safety, environmental, and building regulations.
• Significant experience in tendering and procuring contracts
• Proficiency in Microsoft Office, including Word, Excel and PowerPoint
• SAP experience required
• Experience in a high-volume retail environment preferred

Additional key skills & attributes

• A dynamic individual who adapts well to change and thrives in a fast paced, rapidly growing organisation.
• Proven track record of delivering high quality work to tight deadlines.
• A highly organised professional with the ability to plan and prioritise workloads effectively for maximum impact, while adapting to changing priorities.
• Strong ability to execute directly at a high standard and pace, with a hands-on approach when required.
• Demonstrates excellent drive, enthusiasm, and commitment, with a genuine interest in building a long-term career at Applegreen.
• A positive, can-do attitude with a solution focused mindset, always looking for ways to improve outputs.
• Strong analytical capability to interpret and challenge data.
• Demonstrates strong commercial acumen, with a clear focus on delivering value to the business.
• Exceptional interpersonal skills, and the ability to engage and build relationships with individuals at all levels across the organisation.
• Has strong leadership potential and management skills, acting as a role model for the people and culture at Applegreen.
• Proactive, resilient, and results-oriented, with a strong sense of ownership and accountability.
• High attention to detail, especially in compliance, documentation, and reporting.
• Technically confident in using digital tools, facilities management systems, and Microsoft Office applications.
• Willing to travel on an ad hoc basis as required to support multiple sites and projects.

Application & Screening Process

• Please submit an up-to-date tailored CV (max 2 pages) and cover letter.

Interview & Selection Process

• Two interview rounds will be required for this role.

Job details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Retail

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