eProcurement System Administrator

5 days ago

Dublin, Dublin City, Ireland PlaceMe Recruitment Full time
Overview

My client is looking for a System Manager to join their indirect procurement organization. Reporting to the Leader, you will work with a global team of 4 System Managers and Administrators based across Europe and North America. You will be the primary liaison across all functional groups for the support of the procure to Pay platform - Coupa. You will provide exceptional guidance in the areas of application support, process governance and improvement, data analysis and retrieval, report generation, and general application activities. You will also play a leading role in accelerating the growth and adoption of Coupa throughout the enterprise while managing and maintaining the system in an efficient and effective manner. This role can be located in Brussels, Dublin, or Epinal (France) and is open for hybrid work.

Qualifications


• Bachelor's degree in business, IT, or another related discipline.

• Prior experience in a similar role, working with Coupa.

• Problem-solving mindset with a high level of attention to detail.

• Excellent oral and written communications skills in both technical and non-technical situations.

• An independent thinker who works on their own initiative. You will have the ability and interest to learn how to work effectively with new hardware, software, and data; the initiative and resourcefulness to search for solutions and new knowledge on how to achieve a desired result; and independent thinking to prioritize the workload and determine how to best accomplish various tasks.

• Working proficiency in a European language, ideally French, Spanish, or Czech would be preferred but not essential.

Responsibilities


• Intermediate Coupa platform administration including: Approval Chains, Commodities, Content Groups, Users, Integrations, Lookups, and Lookup Values, etc.

• Coupa User administration including tickets for new users with assignment of roles & user access levels.

• Coordinate with IT, Accounts Payable, and Procurement to provide Coupa platform support, identify training needs, and make recommendations for functionality and business process improvements.

• Lead SIT/UAT Testing for upgrades and other enhancements; prepare and maintain test scripts.

• Train and develop users in the utilization of Coupa to instill end-user confidence when utilizing the platform. Host user calls to provide training to large audiences.

• Research and resolve integration errors related to master data, Purchase Orders, Receipts, and Invoices.

• Encourage users to utilize the enhancement request process and actively research, test, and execute user enhancements.

• Actively engage with the Coupa Community to stay up to date with existing Coupa features, capabilities, and system limitations.

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