Hotel Porter

4 days ago

The Borough District of Wexford, Ireland Rivercourthotel Full time

Front of House Porter opportunity at the 4* Kilkenny River Court. Team candidates must be available to work mid-week and weekends. We are part of the Neville Hotel group, a family-owned Irish hotel group with four iconic hotels, with a fifth on the way: Within the group is The 4* Royal Marine Hotel in Dun Laoghaire, County Dublin; The 5* Druids Glen Hotel & Golf Resort in Wicklow; The 4* Tower Hotel & Leisure Centre in Waterford City; The Ravenport Resort in Curracloe, Wexford; and Whites of Wexford.

The Candidate: The ideal candidate for this role will be a confident, organised person who has excellent attention to detail, will be motivated and have good social and communication skills. They will also have a flexible attitude towards shift work as the role will involve working midweek and weekends.

The role
  • Greet and welcome guests upon arrival, offering assistance with check-in/check-out procedures.
  • Assist guests with their luggage, ensuring efficient transportation to and from their rooms.
  • Complete the relevant daily checklists and handovers.
  • Assist in the setup and breakdown of conference and banqueting events, including arranging furniture, tables, and equipment per the function sheets.
  • Safely move and deliver conference materials, audio-visual equipment, and supplies to meeting rooms and event spaces.
  • Work closely with event team, kitchen staff, and other hotel departments to ensure smooth event operations.
  • Ensure good level of product and local knowledge for guests when requested.
  • Ensure the cleanliness and tidiness of event spaces before, during, and after events.
  • Assist in managing conference and banqueting equipment, including checking for damages and maintaining stock levels.
  • Provide assistance to guests with special requests or any inquiries during their stay.
  • Follow all hotel safety and security procedures, ensuring the safety of guests and staff.
  • Rotation of night shifts.
Key Skills & Qualifications
  • Previous experience essential.
  • Ability to work independently, demonstrating responsibility and reliability.
  • Works calmly under pressure.
  • Excellent organisation and attention-to-detail, especially during security checks.
  • Great customer service and communication skills.
  • Basic knowledge of computer systems is an advantage.
  • Food and beverage service experience is desirable.
Benefits
  • Hotel B&B discounts across the group.
  • 20% discount on bar & restaurant food in a sister property.
  • 10% discount on food for family occasions (groups of 20 or more).
  • Comp golf available on Druids Heath to all Neville Hotel Team Members (T's & C's apply).
  • Meals during shifts.
  • Free onsite tea/coffee.
  • Opportunities for career progression.
  • Employee of the Month and Employee of the Year.
  • Employee referral bonus (T&C's applies).
  • If a Team Member books an overnight stay in any Neville Hotel, the 2nd night free for any booking of two nights or more (T&C's applies).
Seniority level
  • Not Applicable
Employment type
  • Full-time
Job function
  • Other
Industries
  • Hospitality
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