Change Manager GTB Europe

3 days ago

Dublin, Dublin City, Ireland Barclays Full time

We are seeking a Change Manager to drive strategic transformation within Global Transaction Banking (GTB), supporting the delivery of integrated solutions for Corporate Banking clients. This role involves leading planning processes, engaging stakeholders, and ensuring compliance with regulatory and change control standards. Key responsibilities include facilitating process reviews, managing reporting on milestones, risks, and issues, and overseeing project deliverables across a diverse portfolio.

Essential Skills:

  • Experience in project management in financial services.
  • Experience in process review and optimisation.
  • Excellent communicator, verbally and written.
  • Proficiency in Excel and PowerPoint.

Preferential skills:

  • Holder of relevant project and process management certificate (e.g. Prince II, BPM).
  • Proficiency in process mapping tools (Visio, Blueworks).
  • Good knowledge of Corporate Banking products and processes.
  • Experience working in global/pan-European teams.

This role can be based in Dublin or Frankfurt.

You may be assessed on key critical skills relevant for success in the role, such as risk and controls, change and transformation, business acumen, strategic thinking, and digital and technology, as well as job-specific technical skills.

Purpose of the role:

To support the organisation in achieving its strategic objectives by ensuring the business is ready to receive the agreed change (address business problems and opportunities), ensuring that change initiatives are successfully assessed and implemented to enable them to be embedded in the organisation.

Accountabilities:

  • Identification and analysis of business impact and opportunities that require change within the organisation.
  • Development of business readiness strategies that will help to ensure the successful implementation of change initiatives.
  • Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about change initiatives and that their needs and expectations are being met.
  • Collaboration with Client Readiness, Operational Readiness & Tech Delivery to ensure business, sales, operations, client servicing and functional partners are prepared for a smooth transition of technology delivery into BAU (including Target Operating Model, Training, Communications, Service Agreements).
  • Management of resistance to change, ensuring that stakeholders are engaged and that their concerns are addressed.
  • Review of business readiness plans and status reports in conjunction with change delivery managers to ensure business readiness activities are completed on time, including newly identified risks, issues, and dependencies.
  • Collaboration with project teams to ensure that change initiatives are aligned with project objectives and that change management activities are integrated into project plans.
  • Provision of guidance and support to business stakeholders, ensuring that they have the necessary skills and knowledge to implement change initiatives successfully.

Assistant Vice President Expectations:

  • Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
  • Identify ways to mitigate risk and develop new policies/procedures in support of the control and governance agenda.
  • Take ownership for managing risk and strengthening controls in relation to the work done.
  • Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
  • Collaborate with other areas of work, for business-aligned support areas to keep up to speed with business activity and the business strategy.
  • Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practices (in other areas, teams, companies, etc.) to solve problems creatively and effectively.
  • Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
  • Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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