Junior Digital Content Executive

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer's lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

KNOW THE ROLE

Maintaining the brand tone of voice and look & feel for the Brown Thomas Arnotts online presence which will entail presenting consistency throughout all site, email & app collateral. Bringing original, editorial ideas and content formats, sourcing inspiration to support key campaigns and product launches and creating short form written and visual content.

Working closely with the Digital Content team you will feed into the idea generation, planning process and creation to ultimately ensure the timely delivery of all content, email production and scheduling of this on the website and app.

Executing the content and campaigns to the highest standard alongside web designers to provide the customer with a seamless and exciting brand experience. This role involves using a number of systems day to day including: Adobe Creative Cloud, Salesforce Commerce Cloud, Salesforce Marketing Cloud, Click Up, Outlook.

KNOW WHAT WE'RE LOOKING FOR

• Strong visual and aesthetic understanding
• A talent for writing and a clear grasp of spelling, grammar and the finer points of written content
• The ability to generate original ideas and come up with exciting digital content formats
• Maintaining and updating all site, email & app copy, proof reading & QA
• Briefing, coordinating and scheduling the email process from end to end
• Efficient planning and execution of multi-category site updates and promotions alongside seasonal campaigns
• Responsible for feature editing/scheduling from end to end – working closely with marketing and buying departments on concept and brief
• Confidence to contribute to briefing meetings, troubleshoot and escalate challenges to ensure delivery runs smoothly

Skills

• Understanding of the visual and aesthetic needs of a digital environment with a basic knowledge of Adobe Photoshop
• Strong writing skills and a keen eye for detail
• Proficiency in navigating multiple systems
• The ability to multi-task and meet tight deadlines
• Excellent organisation skills
• Good judgement, a sense of initiative and a professional working manner
• Self-motivated, and eagerness to learn and upskill
• Willingness to go the extra mile
• Experience with Outlook, Excel, Click Up, Salesforce Commerce Cloud and Adobe Creative Cloud is preferable.
• Knowledge of retail / luxury is preferable
• Understanding of Keywords and SEO techniques is an advantage.

KNOW WHAT'S IN IT FOR YOU

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we're proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from:

• Competitive Salary
• Contributory Pension Scheme
• Competitive annual leave entitlement
• Team Member discount across the world's most iconic brands
• Recognition Days for Volunteering & Wellbeing
• Wellbeing Initiatives
• Extensive Learning & Development Offerings
• Leading Talent Programmes
• Flexible Working Model
• Additional Benefits

KNOW HOW WE WORK

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make

our customer's lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.

Brown Thomas Arnotts is an equal opportunity employer committed to fostering a diverse and inclusive workplace where culture and creativity come together. Our future success depends on the perspectives and contributions of all team members – their diverse backgrounds, abilities and experiences make our business stronger. We don't discriminate on the basis of gender, marital status, family status, age, disability, sexual orientation, race, religion, and / or membership of the Travelling community.

We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren't just welcomed – they're positively nurtured. After all, we want you to bring your whole self to work. Please contact us at torequest accommodation.