Business Development Manager

3 weeks ago

Galway, Galway, Ireland CLS - Complete Laboratory Solutions Full time

Overview

CLS is currently experiencing significant growth and development. We are seeking dynamic, dedicated, and solutions-driven team members to contribute to our continued success.

Founded in 1994, Complete Laboratory Solutions (CLS) is Ireland's highest accredited contract laboratory and a leading provider of sampling, analysis, and analytical services to the pharmaceutical, medical device, food, and environmental sectors.

In addition to analysis and testing at our commercial laboratories, CLS partners strategically with clients to deliver flexible and managed quality solutions (FlexiQ). We supply organizations with highly skilled, work-ready quality professionals on a temporary, project-specific, or long-term basis, either at our site or directly at the client's location.

Job Title, Summary & Reporting Line

We are looking for a results-driven Business Development Manager to identify new business opportunities, foster growth, and maximize cross-selling across all divisions. This role involves building sustainable client relationships and developing strategic partnerships aligned with our laboratory capabilities. The ideal candidate will have a strong understanding of laboratory services, technical sales, and B2B relationship management. Travel to customer sites across the country and to our Galway headquarters will be required.

Key Qualifications and Attributes

  • Proven track record in revenue growth and client relationship management
  • Results-driven mindset
  • Relevant industry experience is highly advantageous
  • Excellent communication skills
  • Proactive attitude and ability to thrive in a fast-paced environment

Responsibilities

Sales Growth & Contracts

  • Identify new business opportunities to boost sales
  • Develop and maintain a pipeline of qualified leads through research and outreach
  • Collaborate with the Department Director and Marketing team on strategies to meet revenue targets
  • Utilize CRM tools to track activities and manage the sales funnel
  • Prepare proposals and negotiate contracts with clients
  • Ensure contractual compliance and address disputes
  • Stay informed on industry trends and market conditions
  • Represent CLS at industry events

Account Management

  • Monitor account performance and identify upselling opportunities
  • Build and maintain strong client relationships
  • Serve as the main contact for clients
  • Conduct regular reviews with clients to ensure satisfaction and identify new opportunities
  • Coordinate with internal teams to meet client needs
  • Provide feedback based on client insights and market needs

Candidate Profile

  • Bachelor's degree in Business, Science, or relevant experience
  • Over 5 years of experience in business development
  • Experience in the laboratory services industry is preferred
  • Experience with public procurement and tender writing is advantageous

Personal Attributes

  • Proactive sales approach with the ability to generate opportunities
  • Commercially driven with a track record of exceeding targets
  • Client-focused with strong interpersonal skills
  • Understanding of business operations, laboratory procedures, and regulations
  • Excellent communication and presentation skills
  • Organized, detail-oriented, and professional
  • Flexible, adaptable, and able to handle multiple tasks
  • Strong negotiation and conflict resolution skills
  • Proficient in CRM and Microsoft Office

Diversity and inclusion are core to CLS's mission. We are an Equal Opportunity Employer committed to fostering a diverse environment.

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