Credit Controller
2 weeks ago
Credit Controller
Location: Dublin 1
Salary: €35k plus benefits (pension, bike to work, parking, on-site gym, subsidised canteen)
The permanent position is based in the Credit Control Department, Head Office, Dublin 1.
Duties & Responsibilities:- Monitor and manage the Credit Control process, ensuring timely collection of outstanding debts on assigned portfolio of accounts.
- Contact customers via phone and email to follow up on overdue payments and resolve payment discrepancies.
- Conduct thorough credit checks on new/existing customers and assess credit risk.
- Maintain accurate records of customer accounts, payments and credit notes.
- Issuing of invoices, statements and credit notes to customers using established guidelines, deadlines and procedures.
- Prioritise and manage a challenging workload whilst maintaining a high level of customer service and satisfaction.
- Liaison and communication with the Tourism Sales Team and the Freight sales teams.
- Assist in ad-hoc duties as required.
- Excellent communication skills.
- Minimum 2 years prior experience in a credit control or related finance role.
- Ability to work on own initiative as well as part of a team.
- Deadline focused with ability to prioritise tasks and possess sound numerical skills.
- Flexible and multi-tasking ability to produce results.
- Good knowledge of Microsoft Office Suite.
- Experience in SAP is an advantage but not essential as training will be given on all systems.
The Company reserves the right to prepare a shortlist for interview purposes.
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