Operations Administrator- 10 month contract

2 weeks ago

Dublin, Dublin City, Ireland Zurich Insurance Company Full time

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Operations Administrator - 10 month contract, Dublin

Client:

Zurich Life Assurance plc

Location:

Dublin, Ireland

Job Category:

Other

—

EU work permit required:

Yes

Job Reference:

41b85143a811

Job Views:

13

Posted:

19.08.2025

Expiry Date:

03.10.2025

Job Description:

Job Summary

Zurich Life Assurance plc is looking for an Operations Administrator within the Service Teams area of the business to focus on understanding and responding to customer needs. We seek a highly motivated individual with excellent communication skills. The successful candidate will gain thorough knowledge of the workings of a life insurance office by working in a dynamic environment, handling queries and requests related to products such as Corporate and Individual Pensions, Investments, & Protection Plans.

Your Role

As an Operations Administrator, your main responsibilities will include, but are not limited to:

  • Ensuring customer satisfaction is a key priority
  • Processing all client/member requests through the new business stage/lifecycle of their policies, ensuring compliance with product rules and company procedures
  • Dealing with clients/members, brokers/employers, and other stakeholders over the phone
  • Collaborating with other departments such as Sales, Propositions, Compliance to improve workflows

Your Skills and Experience

Ideal candidates will possess:

  • Good working knowledge of Microsoft Word and Excel
  • Third Level Qualification in a relevant area
  • Progress towards a relevant professional qualification meeting Central Bank Minimum Competency Requirements
  • Previous administrative experience is advantageous
  • Excellent attention to detail
  • Strong interpersonal skills
  • Ability to work effectively in a team environment
  • Well-organized, results-driven, and capable of working under tight deadlines
  • Effective communicator with excellent interpersonal skills
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