Content Operations Executive

Overview

Content Operations Executive role at Flutter Entertainment (FanDuel Sportsbook). This position focuses on usability, profitability, and the overall experience of our digital sportsbook platforms across the U.S. (online and retail) and Canada (online). The role involves curating, optimizing, and localizing sportsbook content to support FanDuel's market-leading offering.

The role works cross-functionally with Product, Risk & Trading, Engineering, Marketing, Commercial, and other teams to align with business objectives while enhancing the customer journey. It contributes to shaping the sportsbook experience for millions of daily users and supports FanDuel's position as America's #1 Sportsbook.

Accountabilities & Responsibilities

• Complete content publishing workflows across US and Canadian online platforms and retail.
• Maintain accurate and timely content that meets business-critical metrics.
• Optimize betting markets and promotions in line with the sporting calendar and real-time events.
• Localize and personalize user experiences based on region and user preferences.
• Contribute to the creation of narrative-driven parlays using sports insights and data.
• Identify and improve internal processes and tooling to reduce manual work.
• Stay updated on competitor activity and industry-standard processes.
• Provide cross-functional support to adjacent business areas (Retail, Fantasy, Faceoff, Casino).
• Flexible work schedule including nights, weekends, and holidays as part of a team with 18-hour daily coverage, 365 days a year.

Skills & Capabilities

• Strong customer focus with a deep appreciation of the end-user experience.
• Highly collaborative with experience working across multiple teams and time zones.
• Proactive and intuitive, able to test new ideas and suggest improvements.
• Resilient problem solver who can adapt quickly in a dynamic, fast-paced environment.
• Tech savvy with a willingness to learn and adapt to new systems and tools.
• Strong written communication skills with the ability to articulate ideas clearly and concisely.
• General understanding of the sports and betting landscape, ideally within the U.S.
• Comfortable working non-standard hours aligned with the sporting calendar.

Qualifications & Experience

• 1+ years in a content-focused role, ideally in e-commerce, sports, or digital entertainment.
• Experience working with digital platforms, content tools, or CMS systems preferred.
• Demonstrated ability to analyze content performance and derive actionable insights.
• Familiarity with sports betting, particularly in the U.S. market, strongly preferred.
• Knowledge of global sports is a plus.

Measure of Success

• Timely and accurate content execution across multiple platforms.
• Improved user engagement metrics through optimized and localized content.
• Efficient workflows and tooling enhancements that reduce manual effort.
• High performance under pressure during key live events or promotions.
• Positive cross-functional relationships and feedback from partners.

What's In It For You

We are a flexible employer; you can bring your best self to work and have the support to pursue personal commitments or hobbies. We offer an excellent benefits package that can be personalized to you.

• Bonus scheme
• Uncapped holiday allowance
• Enhanced pension scheme
• Private healthcare
• Life assurance
• Income protection
• Hybrid working
• £1,000 annual self-development learning fund
• Invest via the Flutters Sharesave Scheme
• Paid volunteering days
• Enhanced parental leave
• Wellbeing fund
• Recognition programs
• Gym membership, discounts, vouchers and more

About Flutter

Flutter is a leading online sports betting and iGaming operator with a market-leading position in the US and globally. Our aim is to change the industry for the better through scale and a challenger attitude, delivering long-term growth and a positive, sustainable future for all partners. Flutter brands include FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet. We moved our primary listing to the New York Stock Exchange on May 31, 2024.

What's In It For You (Continued)

We're a flexible employer and offer a benefits package that can be tailored to you. Our aim is to empower you to bring your best self to work.

Inclusive Hiring

We're committed to being an inclusive employer and encourage people from all backgrounds and ways of thinking to apply. You don't have to meet every requirement to apply. If you need adjustments to make this role work for you, let us know and we'll accommodate where possible.

Location & Application

Dublin, Ireland (Ireland). This is a full-time role with potential for hybrid working.

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