Accommodation Assistant

4 weeks ago

Dublin, Dublin City, Ireland Mespil Hotel Full time

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Main Purpose of Job: To ensure the cleanliness of bedrooms, bathrooms and public areas to the standard set by the department.

Main Responsibilities:

  • To be responsible for the cleaning of allocated bedrooms, bathrooms and public areas including corridors and cubbies.
  • To operate any machinery correctly ensuring adherence to health and safety procedures at all times.
  • To be responsible for the daily stocking of all trolleys and caddies.
  • To use all cleaning chemicals as directed.
  • Where necessary to wear personal protective equipment when cleaning e.g. rubber gloves, masks, eye goggles.
  • To adhere to all recycling procedures within the department and the hotel when disposing of all waste.
  • Any lost property found is to be returned to the accommodation department.
  • To maintain a positive, friendly attitude with both hotel guests and your colleagues.
  • To report maintenance issues that arise on a daily basis.
  • To be responsible for the routine cleaning of designated areas such as changing rooms and staff canteens when required.

Customer Service:

  • Provide efficient and friendly service to guests.
  • Adhere to the Mespil Hotel key standards.
  • Handle guest requests and complaints professionally.
  • Maintain a positive attitude with guests and colleagues.

Health and Safety:

  • Comply with hotel health, safety, and environmental procedures.
  • Report any hazards, accidents, incidents, and near misses.
  • Ensure team adherence to health, safety, and environmental practices.

Presentation and Grooming:

  • Wear the correct uniform and name badge.
  • Maintain high standards of personal hygiene and grooming.

Other Duties:

  • Attend relevant training courses.
  • Serve on hotel committees as required.
  • Perform other duties as directed by management.
  • Assist in other departments as necessary.
  • Contribute to sustainability efforts by reducing waste, improving energy efficiency, and reducing water consumption.

Working Conditions:

  • This role requires flexibility in working hours, including weekends and holidays.
  • The position involves standing for extended periods and may require lifting and carrying items.
  • Continuous training and development
  • Complimentary stays in our sister property
  • Employee Recognition Awards
  • Social Events calendar
  • Additional Days Off for Length of Service
  • Uniform provided
  • Bike 2 Work Scheme
  • Taxsaver Commuter Ticket Scheme
  • Refer a Friend Scheme
  • Employee Assistance Programme (EAP) for employees and friends & family.
  • Pension Scheme
  • Health Insurance (Reduced Rates
  • Complimentary buffet-style meals in the staff canteen, available for breakfast, lunch, and dinner.
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