Night Support Worker Cedar House Closing Date 22.09.25

Night Support Worker Cedar House

Location: Cedar House, City Centre

Position: Night Support Worker

Work Schedule: Full Time 38.5 hours per week, 7-day rota (including weekdays and weekends – Nights)

Contract: Permanent

Salary: €30,582 - €36,257

Reporting to: Service Management Team

Closing date for applications: 22 September 2025 at 9am

The Employer

Crosscare delivers services with a servant leadership ethos. Crosscare's Homeless, Youth, Information and Advocacy Teams support those most in need with Love, Respect and Excellence. Crosscare exists to support individuals and families when they face difficult challenges in life and when they find it hard to get the help they need. Crosscare focuses on helping people when they need it most or when they can't find support anywhere else.

The Role

To provide a service to individuals who are experiencing homelessness. Those living with us are placed with the aim of our services assisting them to secure a long-term home whilst ensuring all supports and personal attributes required to sustain their home are put in place. We are committed to delivering the highest standard of care possible and working closely with other colleagues in care planning and case management. Our services are challenging environments as we seek to achieve an inclusive approach working with people with complex issues. This role is completely client focused consistently seeking the best outcome for those we work for.

Responsibilities

• Engage with and build professional trusting relationships with each resident, treating them with dignity and respect, and working within the values of Crosscare
• Provide support to Social Care Workers in all duties to facilitate the smooth operation of a busy residential facility
• Support colleagues in all duties including resolving conflict, responding to health issues, premise management, taking referrals and daily operational duties
• Work effectively as part of a team and be open to reasonable requests from Deputy Project Leader or Project Leader/Team leader to ensure effective working relationships
• Work in line with Crosscare's policies and code of conduct, and the standard operational procedures of the service
• Ensure all records are maintained accurately
• Assist and contribute to the quality agenda to ensure consistent delivery of service and quality standards in the project

Fire/Health & Safety

• Assist and/or carry out Fire checks as per Fire policy and procedure of residents and building
• Observe all Health and Safety policies of the project

House Keeping

• Ensure that common areas both internal and external are kept clean and tidy, promoting a high quality and clean environment for and with residents

Maintenance

• Address minor maintenance issues as they arise, or report larger maintenance issues to project staff

Supervision/Training

• Participate in regular supervision
• Identify and attend relevant training

Essential Requirements

• Minimum Level 5 Qualification awarded by the National Qualifications Framework (NQF) QQI in a Social Care area, Addiction, Youth Work and/or Healthcare
• OR Internal candidates on the Current Relief Support Worker panel without a Level 5 or a relevant level 5 but with over 1 year's experience
• IT literate with good literacy and numeracy skills
• Strong interpersonal, teamwork and communication skills
• Clearly demonstrated client focus
• Ability to work under pressure
• Experience or willingness in working evening/night and/or shift work
• Ability to carry out minor maintenance repairs

Note: Applicants must clearly demonstrate the above essential criteria in their application prior to being considered for shortlisting.

Benefits

• Competitive salaries
• Generous annual leave
• Additional leave for long service
• Training and Development Programmes
• Employee Assistance Programme
• Digital Doctor Service
• Competitive pension plan
• Bike to Work Scheme

Crosscare is an equal opportunities employer. Garda Vetting will apply to this role. By submitting your application you agree with Crosscare Privacy Policy.

Application Process

Please submit your CV and Cover Letter clearly stating which role you are applying for.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Non-profit Organizations

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