Sales Manager

6 days ago

Cork, Cork, Ireland Fota S.A Full time
Overview

Join to apply for the Sales Manager role at FOTA S.A. across our properties Fota Island Resort and The Kingsley.

We are recruiting a Sales Manager to work across both properties. This role requires some domestic and international travel, and is mainly office based between Fota Island Resort and The Kingsley.

Our purpose is to captivate guests with our unparalleled quality, service, and food and wine knowledge. We achieve this through the excellence, innovation and passion of our team members.

Responsibilities
  • Account manage new and existing accounts for both Fota Island Resort and The Kingsley
  • Manage all client enquiries in a timely and professional manner
  • Create and send proposals to clients
  • Follow up to convert and contract business
  • Work with the onsite Reservations and Events teams to convert live enquiries into confirmed business for both hotels
  • Organise and conduct regular client meetings, presentations, site visits and familiarization trips to promote the hotels offerings to clients
  • Represent the hotels at networking events, breakfast briefings, award ceremonies, dinners and other business events with the objective of acquiring new business
  • Attend relevant trade shows and events, locally, nationally and internationally
  • Actively seek out sales leads from internal and external sources i.e. Opera, Events, Reservations and Front Office Teams as well as through media platforms
  • Actively research and target new business for both hotels
  • Complete weekly and monthly sales reports
  • Utilize Opera Cloud (CRM system) to its full capacity as a sales tool to record account, contact and other sales information
  • Attend weekly management meetings, revenue, sales and marketing meetings and other internal meetings when required
  • Assist in the training of any new starters in the Sales and Events departments of both properties
  • Assist in the Events Departments of both properties as required, including sending proposals, conducting site inspections, show-arounds, follow up calls, emails and updating Opera (CRM system)
  • Achieve budgeted goals as set out in the annual budget
Qualifications
  • Previous experience in a similar role within the tourism, hospitality or retail sector is desirable but not essential
  • Proactive, self-motivated individual with the ability to work on their own initiative
  • Attention to detail and organisational skills
  • Excellent customer service and communication skills with fluency in spoken and written English
  • Excellent interpersonal skills
  • Full driver's licence with access to own car is essential for this role
  • Immaculate grooming
  • 3rd level Tourism, Hospitality or Business Diploma or equivalent desirable
  • Basic computer skills
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Marketing Services
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