Current jobs related to Renewals Manager, EMEA - Dublin, Dublin City - Tbwa ChiatDay Inc

  • Manager, Renewals Manager, EMEA

    4 weeks ago

    Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time

    We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.We've been working...

  • Manager, Renewals Manager, EMEA

    2 weeks ago

    Dublin, Dublin City, Ireland RATA TRANSPORTATION LLC Full time

    We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.We've been working...

  • Renewal Team Lead EMEA

    2 weeks ago

    Dublin, Dublin City, Ireland RATA TRANSPORTATION LLC Full time

    RATA TRANSPORTATION LLC is dedicated to making it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Our company wants to change this with focus, design, and craft.We've been working on this journey together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match...

  • Renewals Manager, EMEA

    2 weeks ago

    Dublin, Dublin City, Ireland 湯瑩潮 Full time

    We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.We've been working...

  • Renewals Sales Manager

    3 weeks ago

    Dublin, Dublin City, Ireland O'Farrell Recruitment Full time

    We are currently looking for a Renewals Sales Manager for a leading IT company in Ireland. The objective of this role is to drive sales initiatives and processes within the existing SMB customer base and meet industry leading Retention Rates. Within this role, you will be part of a successful sales team and required to collaborate with all areas of the...

  • Sales Operations Manager EMEA

    2 weeks ago

    Dublin, Dublin City, Ireland RATA TRANSPORTATION LLC Full time

    We're seeking a highly skilled Renewal Manager to join our Sales team in EMEA. As a key member of our organization, you will be responsible for leading a team of Relationship Managers and driving predictable renewals and customer satisfaction.About The Role:The Renewal Manager role is a new addition to our team, and you will have the opportunity to shape its...

  • Strategic Account Manager EMEA

    2 weeks ago

    Dublin, Dublin City, Ireland Monograph Full time

    We are seeking a highly skilled Strategic Account Manager to join our team in the EMEA region. As a key member of our sales organisation, you will be responsible for building and maintaining strong relationships with our existing customers, ensuring their long-term success with Notion.About the RoleThe successful candidate will have a proven track record of...

  • Strategic Account Manager

    5 days ago

    Dublin, Dublin City, Ireland Datadog Full time

    About UsDatadog is a leader in the space, known for its innovative approach to Customer Success.We are seeking a Strategic Account Manager - EMEA to join our team and lead a high-performing team of CSMs who drive value for our customers while owning the commercial relationship.Key ResponsibilitiesOwning the commercial success of their segment by driving...

  • Director of EMEA Account Management

    6 days ago

    Dublin, Dublin City, Ireland Autodesk, Inc. Full time

    **Key Responsibilities**As the Sr. Director, Account-Based Customer Success Management (EMEA), you will oversee the implementation of a customer-centric approach to drive revenue growth and improve profitability.This role requires effective collaboration with cross-functional teams to ensure a consistent and positive customer experience from onboarding to...

  • EMEA Compliance Lead

    5 days ago

    Dublin, Dublin City, Ireland Okta, Inc. Full time

    The Senior Manager, Subscription License Compliance Opportunity at Okta is a pivotal role that requires an exceptional professional to lead the Subscription License Compliance Program in Europe, the Middle East, and Africa. This dynamic position demands a leader who can drive action across multiple functions, collaborate with various teams, and ensure...

  • Customer Success Strategist, EMEA

    3 hours ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    **About the Role:**The Customer Success Strategist will be a founding member of our Relationship Management Team in EMEA. This role is responsible for owning the relationship with W2W customers who have adapted our software from its early phase. The focus areas include retaining existing paid footprint, ensuring long-term success with decision-makers, and...

  • Renewals Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Asana Full time

    As a member of our Renewals team, you will be instrumental in defining, testing, and growing a renewals model that balances high volume scale with top-down positioning. The Renewals team is an integral part of Asana's success, partnering with customers and internal stakeholders such as Account Executives, Customer Success Managers & Finance to ensure Asana...

  • Renewals Manager

    1 week ago

    Dublin, Dublin City, Ireland Asana Full time

    As a member of our Renewals team, you will be instrumental in defining, testing, and growing a renewals model that balances high volume scale with top-down positioning.The Renewals team is an integral part of Asana's success, partnering with customers and internal stakeholders such as Account Executives, Customer Success Managers & Finance to ensure Asana...

  • Senior Finance Analyst, Renewals

    3 weeks ago

    Dublin, Dublin City, Ireland ServiceNow Full time

    Senior Finance Analyst, Renewals (Global)Full-timeEmployee Type: RegularRegion: EMEA - Europe, Middle East and AfricaWork Persona: FlexibleWe are seeking a strategic and data-driven Senior Finance Analyst to support ServiceNow's Customer Excellence Group. This role will be crucial in driving financial performance, optimizing renewal processes, and supporting...

  • Senior Finance Analyst, Renewals

    1 week ago

    Dublin, Dublin City, Ireland ServiceNow Full time

    Senior Finance Analyst, Renewals (Global)Full-timeEmployee Type: RegularRegion: EMEA - Europe, Middle East and AfricaWork Persona: FlexibleWe are seeking a strategic and data-driven Senior Finance Analyst to support ServiceNow's Customer Excellence Group. This role will be crucial in driving financial performance, optimizing renewal processes, and supporting...

  • Software Solutions Specialist Emea

    7 days ago

    Dublin, Dublin City, Ireland Rata Transportation Llc Full time

    We are seeking a highly skilled Software Solutions Specialist to join our team in Emea. As a key member of our Sales organization, you will be responsible for building and maintaining strong relationships with our customers.The ideal candidate will have 3+ years of experience in account management and renewal management, preferably in a high-volume...

  • Renewals Growth Manager

    1 week ago

    Dublin, Dublin City, Ireland Asana Full time

    About the RoleWe are seeking a highly skilled Renewals Growth Manager to join our team. As a key member of our Renewals team, you will be instrumental in developing and executing strategies to maximize client retention and expansion opportunities.Your primary focus will be on managing client renewals, identifying potential growth areas, and driving customer...

  • Renewal Process Manager

    3 hours ago

    Dublin, Dublin City, Ireland beBee Careers Full time

    Role SummaryWe are seeking a skilled Renewal Process Manager to join our team. As a key functional member of the post-sales team, you will be responsible for orchestrating a successful and timely renewal process for manually-contracted customers.Your Key ResponsibilitiesManage the end-to-end renewal process for assigned customer accounts, increasing the...

  • EMEA Order Manager

    2 weeks ago

    Dublin, Dublin City, Ireland Datadog Full time

    We are seeking an experienced EMEA Order Manager to lead our Order Operations team across the EMEA region. This role will oversee a team handling escalations and working closely with cross-functional teams to build processes and identify areas of improvement.The ideal candidate will have experience with Salesforce, specifically CPQ and Billing, and a strong...

  • Renewals Manager

    3 weeks ago

    Dublin, Dublin City, Ireland Asana Full time

    As a member of our Renewals team, you will be instrumental in defining, testing, and growing a renewals model that balances high volume scale with top-down positioning. The Renewals team is an integral part of Asana's success, partnering with customers and internal stakeholders such as Account Executives, Customer Success Managers & Finance to ensure Asana...

Renewals Manager, EMEA

1 month ago

Dublin, Dublin City, Ireland Tbwa ChiatDay Inc Full time

We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.

We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.

Notion is an in-person company, and currently requires its employees to come to the office for two Anchor Days (Mondays & Thursdays).

About The Role:

The Relationship Manager is part of the Notion Sales organization who works closely with cross-functional partners inside and outside of GTM. This individual owns the relationship with the accounts they cover, mostly W2W customers in EMEA who adapted Notion from early phase. This includes a specific focus on retaining their existing paid footprint and ensuring their long-term success with their decision makers, who are primarily executives. As part of this focus, Relationship Managers are measured on their book of business retention and ensuring we have predictable renewals that happen in a timely manner.

What You'll Achieve:
  • Founding member of the Relationship Management Team: The Relationship Manager role is new at Notion. You will be a founding member of this team working with some of our most innovative customers You'll join at the perfect time to shape how we grow from here.
  • First Point of Contact: You will be the first line of contact for all our customer's needs and summarize key learnings back to our leadership teams. This includes forecasting a healthy and predictable revenue business for your territory.
  • Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with the product to inform what we do next.
  • Elevate your skills as we tackle our most impactful challenges: We've achieved more than teams 10x our size in less time — and there's so much more to do and learn.
  • Cross-functional partnership: Work with CSM team to identify at-risk accounts and put together a strategy to mitigate identified risk, ensure customer satisfaction, and secure the renewal.
Skills You'll Need to Bring:
  • 3+ years of experience in account management/renewal management, preferably in a high-volume environment.
  • Ability to think systematically and operationally, with a focus on identifying and analyzing processes and workflows, to service a large set of customers.
  • Proven track record of meeting or exceeding renewal targets and revenue objectives.
  • Strong negotiation, presentation, and closing skills.
  • Ability to build strong relationships with customers and internal stakeholders.
  • Excellent analytical and problem-solving skills.
Nice to Haves:
  • This role requires the ability to communicate trends, risks, and recommendations to leadership and cross-functional teams to adjust operational strategies and lead the direction of the development of new retention initiatives.

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and are enthusiastic about making software toolmaking ubiquitous, we want to hear from you.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

#J-18808-Ljbffr