
Day Shift Attendant
2 days ago
Day Shift Attendant / Support Worker position at The Good Shepherd Centre Kilkenny, Clonmel, Co. Tipperary. This is a daytime service with rotating hours including weekends and public holidays on a rota basis. Some duties may require work at short notice or training at other locations regionally within the South East.
Duties And Responsibilities- Comply with all policies and procedures and adhere to the GSCK ethos. Familiarise yourself with policies during induction.
- Work as part of a team to create and maintain a safe and caring environment for all service users in GSCK Tipperary.
- Provide non-directive support and advocacy to service users.
- Promote service user participation and social interaction with the community. Support and follow the behavioural care/support plans as developed by Project Workers.
- Support clients/residents on general appointments as part of care/support plans, as requested and appropriate.
- Act as an advocate for service users as appropriate.
- Support service users and strive to provide a safe environment.
- Be responsible for the supervision of GSCK while on duty.
- Write reports and maintain accurate records as required.
- Communicate with incoming staff, students or volunteer staff at shift changeover.
- Attend to reception duties (telephone, fax, typing, case files, etc.).
- Attend management/operational supervision and operate the duty roster as agreed with the manager.
- Contact managers immediately in the event of an emergency; if managers are unavailable, refer to the General Manager.
- Maintain confidentiality regarding service users and staff information.
- Perform duties as assigned by the Service Manager; be flexible to changing needs of service users and plans.
- Ensure all service users understand their responsibilities as per signed Service User Responsibility forms.
- Be aware of GSCK Health & Safety procedures and report any risks to the manager.
- Ensure the building is safe and secure at night.
- Attend required training, workshops, and courses.
- Maintain high standards of work performance, attendance, appearance, and punctuality.
- Maintain good working relationships with colleagues.
- Have working knowledge of the National Quality Standards for Homeless Services and the National Standards for Better Safer Healthcare as applicable to the role.
- Must possess a full clean driving licence (preferred).
- Minimum Level 5 qualification in Social Care (required).
- Work Authorisation: Ireland (required).
- Job Type: Specified-purpose
- Pay: From €14.50 per hour
- Schedule: 8-hour shift; Weekend availability; No more than 39 hours per week
- On-site parking
- Location: The Good Shepherd Centre Kilkenny, Clonmel, Co. Tipperary
- Industry: Homeless Services / Community Support
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