Day Shift Attendant

3 days ago

Cork, Cork, Ireland Thegoodshepherdcentrekilkenny Full time
Overview

Day Shift Attendant / Support Worker position at The Good Shepherd Centre Kilkenny, Clonmel, Co. Tipperary. This is a daytime service with rotating hours including weekends and public holidays on a rota basis. Some duties may require work at short notice or training at other locations regionally within the South East.

Duties And Responsibilities
  • Comply with all policies and procedures and adhere to the GSCK ethos. Familiarise yourself with policies during induction.
  • Work as part of a team to create and maintain a safe and caring environment for all service users in GSCK Tipperary.
  • Provide non-directive support and advocacy to service users.
  • Promote service user participation and social interaction with the community. Support and follow the behavioural care/support plans as developed by Project Workers.
  • Support clients/residents on general appointments as part of care/support plans, as requested and appropriate.
  • Act as an advocate for service users as appropriate.
  • Support service users and strive to provide a safe environment.
  • Be responsible for the supervision of GSCK while on duty.
  • Write reports and maintain accurate records as required.
  • Communicate with incoming staff, students or volunteer staff at shift changeover.
  • Attend to reception duties (telephone, fax, typing, case files, etc.).
  • Attend management/operational supervision and operate the duty roster as agreed with the manager.
  • Contact managers immediately in the event of an emergency; if managers are unavailable, refer to the General Manager.
  • Maintain confidentiality regarding service users and staff information.
  • Perform duties as assigned by the Service Manager; be flexible to changing needs of service users and plans.
  • Ensure all service users understand their responsibilities as per signed Service User Responsibility forms.
  • Be aware of GSCK Health & Safety procedures and report any risks to the manager.
  • Ensure the building is safe and secure at night.
  • Attend required training, workshops, and courses.
  • Maintain high standards of work performance, attendance, appearance, and punctuality.
  • Maintain good working relationships with colleagues.
  • Have working knowledge of the National Quality Standards for Homeless Services and the National Standards for Better Safer Healthcare as applicable to the role.
Qualifications & Requirements
  • Must possess a full clean driving licence (preferred).
  • Minimum Level 5 qualification in Social Care (required).
  • Work Authorisation: Ireland (required).
Job Details
  • Job Type: Specified-purpose
  • Pay: From €14.50 per hour
  • Schedule: 8-hour shift; Weekend availability; No more than 39 hours per week
Benefits
  • On-site parking
Additional Information
  • Location: The Good Shepherd Centre Kilkenny, Clonmel, Co. Tipperary
  • Industry: Homeless Services / Community Support

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