Commercial Account Handler

1 week ago

Cork, Cork, Ireland Hunter Savage Full time
Overview

Job Title: Account Handler – Commercial

Description: We are hiring for our client, a well-established insurance brokerage, who are seeking an experienced Account Handler to join their Mid-Large Operations Team. This is an exciting opportunity to manage a portfolio of commercial clients, providing end-to-end servicing while supporting account retention, business growth, and operational efficiency.

The role is ideal for someone with strong commercial insurance knowledge, excellent client relationship skills, and a proven track record in managing and retaining commercial accounts.

Top 3 Things to Know About this Job

  • Manage a portfolio of mid-to-large commercial clients with end-to-end servicing responsibilities
  • Hybrid working opportunities and a vibrant, collaborative team environment
  • Competitive salary, benefits, and support for professional development and industry qualifications
The Role
  • Provide ongoing servicing to existing clients and manage relationships throughout the renewal cycle
  • Analyse client needs and identify opportunities to enhance their risk management structures
  • Identify cross-selling opportunities and support the Sales team
  • Present and negotiate client accounts with insurers, ensuring accurate and timely placement of risks
  • Maintain clear and accurate client records on Applied Relay, including file notes and documentation
  • Monitor business metrics including new business, renewals, fees, commissions, and margins
  • Attend client meetings alongside the Sales team and provide technical support
  • Lead and participate in business projects as required
  • Stay informed of insurer appetites, competitor activity, and market trends
  • Ensure compliance with all regulatory and legal requirements, including Central Bank codes and internal procedures
The Person
  • 3+ years' experience in commercial broking or relevant insurance operations
  • Strong technical knowledge across commercial insurance lines including:
  • Marine / Cargo (desirable)
  • Property & Business Interruption
  • Employer's/Public/Products Liability
  • Motor Fleet / Motor Trade
  • Professional Indemnity
  • Management Liability (Directors & Officers, Employment Practices)
  • Cyber Liability Insurance
  • APA / CIP qualified or working toward qualifications
  • Excellent understanding of client businesses and industry sectors
  • Proven track record in account management, retention, and delivering excellent customer service
  • Strong knowledge of regulatory and legal requirements in insurance
The Rewards
  • Market competitive salary with bonus potential
  • Hybrid working opportunities
  • Pension and associated benefits
  • Stock purchase schemes for employees
  • Insurance exam support scheme including paid study leave
  • Discounted personal insurance
  • Active sports & social club and vibrant working culture
  • Employee Assistance Programme (EAP)
  • Onsite parking

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