Motor Damage and Bodily Injury Claims Handler
3 weeks ago
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Motor Damage and Bodily Injury Claims HandlerApply locations: IE - Ireland, IE-Dublin | Posted on: Today | Job Requisition ID: R61339
Join Sedgwick and be part of something meaningful. Our 33,000 colleagues serve people facing the unexpected daily. Grow your career, experience our caring culture, and enjoy work-life balance. There's no limit to what you can achieve here.
Recognitions: Newsweek's America's Greatest Workplaces, Certified Great Place to Work, Fortune's Best Workplaces in Financial Services & Insurance
Key Roles
This position within the Motor Division involves desktop administration, investigation, and negotiation of motor claims, as well as handling complaints for a key motor client.
Responsibilities
- Manage proactively a portfolio of 150+ bodily injury and third-party motor damage files, meeting closure and quality targets.
- Experience with complaint handling and familiarity with CPC requirements is advantageous.
- Conduct liability investigations and determinations.
- Investigate and settle claims efficiently and compliantly.
- Manage relationships with suppliers/vendors.
- Provide excellent customer service to clients.
- Collaborate with team members and liaise with clients and other departments.
- Represent the business professionally and positively.
- Maintain a positive attitude amid challenges and changing needs.
- Be flexible with time and willing to travel as needed.
Qualifications/Skills
- CIP qualification in insurance.
- Minimum 5 years' experience handling bodily injury and third-party motor damage claims.
- Understanding of PIAB and litigation processes.
- Decision-making and numeric skills.
- Strong interpersonal and communication skills.
- Ability to work in a dynamic environment.
- Motivated, proactive, and influential.
- Problem-solving skills.
- Client-oriented with attention to detail.
- Excellent negotiation skills.
Benefits
- Bike to Work Scheme
- Tax Saver Travel Scheme
- Discounted Gym and Montessori memberships
- Employee Assistance Programme
- Health Insurance
- Life Cover
- Permanent Health Insurance
- Support for Exams & Professional Memberships
- Development Opportunities
Regulated by the Central Bank of Ireland, this role adheres to the Minimum Competency Code and is classified as a Controlled Function, subject to Fitness and Probity Standards and the Individual Accountability Framework Act 2023. Training will be provided.
Sedgwick is an Equal Opportunity Employer. The responsibilities outlined are general and may change at the company's discretion.
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