Complex Motor Claims Handler

3 weeks ago

Dublin, Dublin City, Ireland Abrivia Full time

Who We Are Our Client is a leading global insurance organisation providing a wide range of Insurance solutions - motor, property, liability and financial lines Insurance - to both commercial and personal customers. They are currently seeking a Complex Motor Claims Handler to join their experienced Dublin-based team. This role focuses on the end-to-end management of liability-disputed motor damage, fraud and theft claims. Taking full ownership of a portfolio of claims, using your judgement to investigate, evaluate, negotiate, and settle claims efficiently. This is an exciting opportunity to build your expertise within a global insurer known for internal development and career progression. Key Responsibilities Conduct thorough investigations using policy wordings, documentation, and third-party contact Accurately reserve, assess, and settle claims within delegated authority Identify fraud indicators and subrogation opportunities, making appropriate referrals Ensure claims are processed in line with service level agreements (SLAs) Maintain detailed and accurate claim records and system updates Handle technical referrals from junior claims colleagues Contribute to continuous improvement projects and internal training initiatives What You'll Bring 3+ years' experience handling motor claims in a general insurance environment Strong knowledge of motor claims processes and dispute resolution CIP qualification (or working towards it) preferred Proactive, customer-focused approach with strong decision-making ability Excellent communication, documentation, and negotiation skills Ability to manage a dynamic caseload and multitask in a fast-paced environment Familiarity with fraud protocols and reserving best practices A collaborative team player with a high level of technical curiosity Why apply? Hybrid working environment with flexibility and autonomy Clear development pathways with internal progression encouraged Exposure to a wide variety of complex claims and global best practices Should this position be of interest to you please contact Honor. Applications are in strict confidence. Skills: Claims Motor Liability Disputes Fraud Theft Benefits: Excellent Benefit Package

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