European Product Support

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Click&Go Holidays is a multi-award-winning online travel company based in Dublin city centre. We make it easy for customers to build their ideal holidays by combining flights with great-value accommodation across Europe and beyond. Our standout strength is exceptional customer service — from booking to post-travel, we focus on delivering a trusted, seamless experience.

OUR AMBITION

With a strong culture of best practice and service, we continue to grow by investing in innovation, customer experience, and technology. Whether online or through our contact centre, we aim to make every customer feel supported and valued — and we apply this same service ethos across the entire company.

PURPOSE OF THE JOB

The main purpose of this role is to handle administrative functions as part of the European Product Team in a timely and professional manner. To also support the Product Team in maintaining a quality level of hotel accommodation across our travel programme for European Sun & Beach Holidays, City Breaks and Disneyland Paris holidays, and to ensure constant availability of hotel product in all destinations.

PRIMARY RESPONSIBILITIES

·Accurate data entry of direct accommodation contracts. This involves loading rates, allocations, images, special offers, amendments etc.

·Load (map) 3 rd party hotel products accurately and promptly into our back-office system.

·Process supplier emails relating to updates on accommodation we offer.

·Assist in decision making on product selection that elevate our accommodation offerings.

·Complete product reviews by destination. This is to ensure we have a wide variety of accommodation on offer, with the right product mix and accurate and up-to-date information on the hotels. This is a key task for all the Product Team.

·Point of contact for our Sales and Holiday Support Team for product related requests.

·Ensure up to date product information and offers are distributed amongst internal departments.

SKILLS REQUIRED

·Excellent organisational and administrative skills.

·Strong analytical skills and high attention to detail.

·Good knowledge of standard IT applications such as MS Word, Excel, Outlook.

·Ability to prioritise and work independently.

PERSONAL ATTRIBUTES

·Self-motivated with interest in the travel industry.

·Team player with a pro-active approach.

·A commercial mindset, with an attention to detail.

·Thrives on task-oriented work.

EXPERIENCE

·Experience in a 'hands-on' administrative office role.

·Previous work in travel sector an advantage, but not essential.

·Proven ability to adapt and learn quickly.

WORKING HOURS

·Open to Full or Part time Applicants.

·Full time: 09.00hrs – 17.30hrs, Monday to Friday with 1 hour lunch break.

·Part time: Minimum 4 hours per day, Monday to Friday.

·Position is primarily office based, with the option of working from home on some of the days after a 6-month probation period.

THE PERKS

· Friendly, supportive working environment.

· Being part of rapidly expanding company with strong market growth.

· Frequent invitations to trade events.

· City centre office location and option to work from home.

· Competitive salary.

· Additional leave (birthday, service-based anniversary).

APPLY NOW

To apply, send your CV and brief cover email to jobs@clickandgo.com, outlining how your skills align with the role.

Seniority level

• Seniority levelEntry level

Employment type

• Employment typeFull-time
• IndustriesTravel Arrangements

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