C&B Manager
2 weeks ago
C&B Manager
We are currently looking for a passionate Conference and Banqueting Manager for our client based in an impressive 4* Hotel in Carlow. They are looking for a manager to lead the department, take a hands-on approach with the team to deliver an excellent standard of service to the clients. This property can assist with accommodation.
Key Responsibilities:
- Ensure that a training plan is carried out to promote smooth service.
- Work closely with Heads of Departments to reach organisational goals.
- Address guest complaints in the correct manner
- Checking and maintaining all spaces to include and reporting any areas which require maintenance.
- Ensuring daily task are met consistently.
- Completing new SOP's and updating existing as standards and operations change.
- Evaluate and give feedback on the performance on a regular basis.
- Stay up to date with trends in the industry.
- Responsible for a proactive level of service within the operation.
- Ensure that the opening and closing procedures are carried out and checked on a regular basis
- Review weekly rosters of floor and bar team members within the operation.
- Clear and concise team briefings.
- Management of standards of personal hygiene and uniform in all outlets.
- Ensure that the opening and closing procedures are carried out and checked on a regular basis
The Ideal Candidate:
- 2-3 years' experience in a similar position
- 4* or 5* experience would be a distinctadvantage
- Strong leadership and communication skills
BURAMB22
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