IT Application Support Engineer

3 days ago

Tipperary Town Co Tipperary, Ireland Cpl Resources Full time

Role title: IT Application Support Engineer Key Responsibilities 1. Application Support & Maintenance o Monitor and maintain pharmaceutical applications to ensure optimal performance and availability. o Perform regular system health checks and proactive maintenance. o Apply patches, updates, and upgrades to applications as needed. 2. Hardware and Software Maintenance: o Install, configure, and maintain computer systems, printers, and other peripherals. 3. Help Desk Support: o Respond to user inquiries and provide technical support via phone, email, or inperson. o Troubleshoot application errors and work with development teams to implement fixes. o Diagnose and resolve hardware, software, and network issues promptly. o Provide timely and clear communication to end-users regarding the status of their requests. o Log and track support requests using a ticketing system. o Document incidents, problems, and resolutions for future reference. 4. System Administration: o Administer and maintain enterprise-level systems and applications. o Implement and manage Active Directory, user accounts, and group policies. o Perform regular system backups and ensure disaster recovery procedures are in place. o Support with provision and review where applicable of Audit Trails for system owners to review. 5. User Assistance & Training o Provide technical support and training to end-users on application functionalities and best practices. o Develop user guides, training materials, and documentation to assist users. 6. Collaboration & Communication o Work closely with cross-functional teams including IT, development, QA, and vendors to resolve application issues. o Communicate effectively with stakeholders to keep them informed of issue status and resolutions. 7. Compliance & Security o Ensure applications comply with regulatory requirements and industry standards (e.g., FDA, GMP, SOX). o Implement and maintain security protocols to protect sensitive data. 8. Performance Optimization o Analyze application performance and implement improvements to enhance efficiency and user experience. o Conduct regular reviews and assessments to identify areas for optimization. 9. Project Involvement o Participate in application-related projects, including new implementations, upgrades, and migrations. o Assist in requirement gathering, testing, and deployment phases. 10. Electronic System Implementation: o Project Manage the delivery of electronic systems, inc requirements gathering, scheduling, budgeting. o Develop and execute validation protocols (IQ, OQ, PQ) for GxP systems to ensure compliance with regulatory requirements. 11. Reporting & Documentation o Generate and analyze reports on application performance and usage. o Maintain detailed and accurate documentation of support activities, configurations, and processes. 12. Audit Support: a) Prepare for and participate in regulatory inspections and audits. b) Address findings and implement corrective and preventive actions (CAPAs) as needed. Qualifications Education: Bachelors degree in Computer Science, Information Technology, or related field. Experience: o Minimum of 3-5 years of experience in application support, preferably in the pharmaceutical or healthcare industry. o Experience with pharmaceutical applications such as LIMS, ERP, CRM, or specific pharma software. Technical Skills: o Proficiency in SQL, database management, and scripting languages. o Familiarity with application servers, web servers, and middleware technologies. o Knowledge of pharmaceutical regulatory requirements and validation processes. Soft Skills: o Strong problem-solving and analytical skills. o Excellent communication and interpersonal skills. o Ability to work independently and as part of a team. Certifications (Preferred): ITIL, CompTIA A+, or other relevant certifications. The IT Support Engineer should be adaptable, detail-oriented, and possess a customercentric approach to problem-solving. This role requires staying up to date with industry trends and technologies to provide effective support in a rapidly evolving IT landscape. Work Environment The position may require working in a laboratory or office environment. On-call support as well weekend support may be required to address critical issues outside of regular business hours. Skills: It IT support System Engineer

  • Onsite IT Support Engineer New

    2 weeks ago

    Tipperary, Ireland CPL Full time

    Role: Onsite IT Application Support Engineer Key Responsibilities 1. Application Support & Maintenance o Monitor and maintain pharmaceutical applications to ensure optimal performance and availability. o Perform regular system health checks and proactive maintenance. o Apply patches, updates, and upgrades to applications as needed. 2. Hardware and...

  • ▷ (Immediate Start) IT Support Engineer New

    2 weeks ago

    Tipperary, Ireland CPL Full time

    Role title: IT Application Support Engineer Key Responsibilities 1. Application Support & Maintenance - Monitor and maintain pharmaceutical applications to ensure optimal performance and availability. - Perform regular system health checks and proactive maintenance. - Apply patches, updates, and upgrades to applications as needed. 2. Hardware and...

  • Manufacturing Engineer

    3 days ago

    Tipperary Town, Co. Tipperary, Ireland Arrabawn Full time

    Role: Manufacturing Engineer Arrabawn Co-op's Ingredients Manufacturing Division wishes to invite applications for the position of Manufacturing Engineer. The individual will be responsible for managing and coordinating the activities of the Maintenance/Engineering Department and contractors so as to optimise the performance of the manufacturing facility....

  • Principal R&D Engineer

    16 hours ago

    Tipperary Town, Co. Tipperary, Ireland Boston Scientific Limited Full time

    Additional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest...

  • Site Engineer

    3 days ago

    Tipperary Town, Co. Tipperary, Ireland Shape Search & Selection Full time

    The Client and overview of the Role: My Client are a Midland-based Main Contractor that have been trading circa 40 years. They have an annual turnover in the region of €40m which they are looking to increase. over the next few years, as they take on more Commercial projects. They have numerous live projects in the Co. Kildare, Laois, Offaly and Tipperary...

  • Quality Engineer

    3 days ago

    Tipperary Town, Co. Tipperary, Ireland RPG Recruitment Full time

    Quality Engineer rolein a leading mechanical and electrical engineering company based in South Tipperary. Reporting to the Production and Purchasing Manager and joining an expanding team at a time of large growth. As a Quality Engineer, you will collaborate closely with project managers, subcontractors, and stakeholders in ensuring excellence inquality...

  • Electrical Engineer

    3 days ago

    Tipperary Town, Co. Tipperary, Ireland RPG Recruitment Full time

    Our client, an engineering solutions specialist is seeking an Electrical Engineer to join its team. Reporting to the Strategic Development Director, responsibility will be the lead electrical engineer on key electrical site projects. The Role Electrical Engineer working as part of a multi-disciplinary project delivery team. Provide technical design expertise...

  • IT Support Engineer

    3 days ago

    Kildare, Co. Kildare, Ireland IT Alliance Group Full time

    IT Support Engineer - South Kildare - €35-40K About the role Irish government organisation with responsibility for the Horse Racing Industry has an urgent requirement for a level 1/2 IT support Engineer. Reporting to the IT Infrastructure & Network Manager, the IT Support Engineer will be responsible for the provision of quality technical support service...

  • Electrical Engineer

    3 days ago

    Tipperary Town, Co. Tipperary, Ireland Sigmar Recruitment Full time

    Electrical Engineer Co. Tipperary (€50,000 - €60,000 + Benefits) About Your New Employer Join a well-established engineering business with a reputation for high-quality work and expertise in bulk materials handling systems and steel fabrication. Work on exciting projects across diverse industries, offering a dynamic and rewarding work environment. Be...

  • Service Engineer

    3 days ago

    Tipperary Town, Co. Tipperary, Ireland One Eight Filtration Dynamics Full time

    Job Description: Field Service & Installation Engineer Company: One Eight Filtration Dynamics Location: Tipperary About Us: One Eight Filtration Dynamics is the leading innovator in advanced water filtration technology, delivering exceptional filtration solutions to both domestic and industrial markets. Our commitment to superior water quality and customer...

  • Project Engineer

    3 days ago

    Tipperary Town, Co. Tipperary, Ireland BMS Recruitment Full time

    Mechanical Engineer Our client is a leading company in the biomass energy sector, specializing in the design, manufacturing, and installation of biomass heating systems and related equipment. They are committed to providing sustainable and efficient solutions to our clients, helping them transition to renewable energy sources. Job Summary: As a Mechanical...

  • Mechanical Project Engineer

    3 days ago

    Tipperary Town, Co. Tipperary, Ireland Sigmar Recruitment Full time

    About Your New Employer Leading renewable energy company with multiple large-scale projects across Ireland At the forefront of Ireland's transition to sustainable energy, with significant investment in expanding their renewable portfolio Strong focus on employee development, with clear progression paths and investment in upskilling their team About Your New...

  • Project Engineer

    3 days ago

    Tipperary Town, Co. Tipperary, Ireland PM Group Full time

    Overview PM Group is a leading International engineering, architecture, project and construction management firm. With a network of offices in Europe, Asia and the US and a multi-discipline team of 3,600+ people, we deliver complex, capital projects in the life sciences, food and beverages, mission critical/ICT, advanced manufacturing, energy and...

  • Project Engineer

    3 days ago

    Tipperary Town, Co. Tipperary, Ireland Staffline Recruitment (ROI) Full time

    Our client, a leading provider of renewable energy solutions, is seeking a Project Engineer - Mechanical to lead the design, development, and implementation of biomass boiler heating projects. This role focuses on projects supported by SEAI's Support Scheme for Renewable Heat (SSRH) and involves technical design, project management, compliance adherence, and...

  • Senior Mechanical Project Engineer

    3 days ago

    Tipperary Town, Co. Tipperary, Ireland AA Euro Group Full time

    Position: Senior Project Mechanical Engineer Location: Tipperary, Ireland Experience: 69 years Industry: Pharmaceutical / Industrial Engineering Employment Type: Full-time About Us Based in Tipperary, Ireland, our client specializes in delivering engineering excellence across various sectors, with a strong emphasis on high-quality design, innovation, and...

  • Field Service Engineer

    3 days ago

    Tipperary Town, Co. Tipperary, Ireland Collins McNicholas Full time

    An exciting opportunity for an experiencedField Service Engineerto join a newstart-up organisationbased inTipperaryon apermanent contract. This role will suit someone coming from an electrical backgroundwho has solid experience in the installation and qualification of machinery and equipment. This role will involve frequent travel to customer sites. Role...

  • Project Engineer Mechanical

    3 days ago

    Tipperary Town, Co. Tipperary, Ireland Sigmar Recruitment Full time

    About Your New Employer Join a leading company in the renewable energy sector, known for its innovative approach and commitment to sustainability. With over a decade of experience, this company has been at the forefront of developing cutting-edge biomass boiler heating systems. They have a strong portfolio of interesting projects and clients, and their work...

  • Maintenance Manager

    3 days ago

    Tipperary Town, Co. Tipperary, Ireland Arrabawn Full time

    Business Sector: Manufacturing - Powder plant Job Title: Engineering Manager JOB PURPOSE: To manage and coordinate the activities of the Maintenance Department so as to provide support for the manufacture of products to the highest standards in the safest, most cost effective and efficient manner. REPORTING TO: Operations Manager LOCATION: Nenagh, Co....

  • Manufacturing Engineer II

    2 weeks ago

    Tipperary, Ireland Boston Scientific Limited Full time

    Additional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest...

  • (High Salary) Sr Process Engineer

    1 week ago

    Tipperary, Ireland Boston Scientific Limited Full time

    Additional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest...