IT Service Desk Analyst
1 day ago
We are seeking a dedicated Service Desk Analyst to provide exceptional technical support to a leading legal organization. This role involves troubleshooting, problem resolution, and delivering high-quality service in a dynamic, professional environment. The successful candidate will possess excellent communication skills, a customer-focused approach, and a strong technical foundation. Key Responsibilities Act as the first point of contact for IT support queries, logging, managing, and resolving incidents and requests. Provide support for hardware, software, and network-related issues, both remotely and on-site. Troubleshoot and resolve issues with end-user devices, including desktops, laptops, printers, and mobile devices. Manage user accounts, permissions, and access in Active Directory and other systems. Support Microsoft 365 applications and legal-specific software solutions. Escalate unresolved issues to appropriate teams while ensuring timely follow-up with users. Document resolutions and maintain accurate records in the service desk system. Assist with onboarding and offboarding processes, including equipment setup and user training. Key Skills & Requirements Proven experience as a Service Desk Analyst or similar role (2+ years). Strong knowledge of Microsoft 365, Windows 10/11, and Active Directory. Familiarity with ITIL practices and ticketing systems such as ServiceNow or JIRA. Basic troubleshooting of networking issues (e.g., DNS, DHCP, VPN). Excellent communication and interpersonal skills with a customer-focused approach. Ability to prioritize tasks and work effectively in a fast-paced environment. Experience in the legal sector or supporting legal software is an advantage. Desirable Skills Knowledge of legal practice management systems or document management solutions. Certifications such as ITIL Foundation, CompTIA A+, or Microsoft certifications. Familiarity with remote support tools like TeamViewer or Zoom. Contract Details Duration: Initial 6-month contract with potential for extension. Skills: Help Desk Support Microsoft Windows XP 1st Line TeamViewer User Administration Benefits: Competitive Daily Rate Hybrid
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Dublin, Ireland Eolas Recruitment Full timeWe are seeking a dedicated Service Desk Analyst to provide exceptional technical support to a leading legal organization. This role involves troubleshooting, problem resolution, and delivering high-quality service in a dynamic, professional environment. The successful candidate will possess excellent communication skills, a customer-focused approach, and a...
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Apply in 3 Minutes: Service Desk Analyst
2 weeks ago
Dublin, Ireland Geneva Trading Full time**Service Desk Analyst**at Geneva Trading Dublin Ireland Office **Role:** Service Desk Analy st pivotal in delivering high-quality desktop support and ensuring exceptional customer satisfaction with systems and applications. This position involves troubleshooting PC and Mac software and hardware, supporting various end-user devices , including...
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Service Desk Technician
1 day ago
Dublin, Ireland Clifden Recruitment Full timeRole: Service Desk Technician Salary: €40,000 per annum plus an on-call allowance of €250 per week Location: North Dublin (on-site with remote on-call duties outside of business hours) Benefits: Healthcare, Pension, Death in Service, Product Discounts Duration:Full-time, Permanent Working Hours: Rotating shifts, Early shift: 07:30 - 15:30, Standard...
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Service Desk Engineer
2 weeks ago
Dublin, Ireland UniJobs Full timeService Desk Engineer Unijobs on behalf of our public sector client have a requirement for a suitably skilled Service Desk Engineer to join their team. The duration of this post is 76 weeks initially with possible extensions thereafter. The role will be based onsite in Dublin 8. Working 35 hours per week, the successful candidate will be employed as an...
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Business Analyst, Deal Desk
7 days ago
Dublin, Ireland Via Licensing Corporation Full timeJoin the leader in entertainment innovation and help us design the future. At Dolby, science meets art, and high tech means more than computer code. As a member of the Dolby team, you’ll see and hear the results of your work everywhere, from movie theaters to smartphones. We continue to revolutionize how people create, deliver, and enjoy entertainment...
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Lead - Technical Help/Service Desk
2 weeks ago
Dublin, Ireland Arthur Cox LLP Full timeLead - Technical Help/Service Desk Application Deadline: 13 January 2025 Department: Information Technology Employment Type: Permanent - Full Time Location: 10 Earlsfort Terrace, Dublin 2, D02 T380 Reporting To: Head of IT Operations, Infrastructure and Security Description Known for a culture of innovation over our 100-year history, Arthur Cox are...
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B2C Service Desk Representative
2 weeks ago
Dublin, Ireland Eason Full timeRole Overview: We are delighted to announce the position of B2C Service Desk Representative within the Service Delivery Department. This role is a full-time permanent role based in our Support Office. Role Synopsis: As a B2C Service Desk Representative, your primary responsibilities will be to response to customer queries through case management tool and...
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B2C Service Desk Representative
1 day ago
Dublin, Ireland Eason Full timeRole Overview: We are delighted to announce the position of B2C Service Desk Representative within the Service Delivery Department. This role is a full-time permanent role based in our Support Office. Role Synopsis: As a B2C Service Desk Representative, your primary responsibilities will be to response to customer queries through case management tool and...
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Service Desk Administrator
1 day ago
Dublin, Ireland Sigmar Recruitment Full timeService Desk Administrator - 12-month contract About Your New Employer as Service Desk Administrator Join a dynamic and supportive team located in Ballymount. This organisation is committed to growth and development, offering an engaging work environment where your contributions are valued. They have been providing service to the HVAC, Electrical and...
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▷ Apply Now: Service Desk Administrator
4 days ago
South Dublin, Ireland Sigmar Recruitment Full timeService Desk Administrator – 12-Month Contract €35,000 - €38,000 South Dublin, Republic of Ireland Full-Time About the Role We are seeking a Service Desk Administrator to join a dynamic and supportive team based in Ballymount. With over 30 years of experience in the HVAC, Electrical, and Controls industry, this organisation is dedicated to providing...
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Dublin, Ireland Eason Full timeEason is an iconic Irish retail business and brand with a history and heritage dating back over 130 years. The Eason brand is one of the best known and most respected in Ireland and our vision is to Inspire and Engage Minds of all Ages. We are in a midst of digital transformation and seeking an IT Service Desk Support Agent in progressive IT Team in our...
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South Dublin, Ireland Sigmar Recruitment Full timeService Desk Administrator - 12-month contract About Your New Employer as Service Desk Administrator Join a dynamic and supportive team located in Ballymount. This organisation is committed to growth and development, offering an engaging work environment where your contributions are valued. They have been providing service to the HVAC, Electrical and...
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Dublin, Ireland FRS Recruitment Full timeResponsibilities: Provide 1st and 2nd line support for Windows 10 and 11, Office365, and some Clinical Applications. Experience with ServiceNow, Active Directory, and Intune is necessary. Resolve complex technical issues for laptops, PCs, and mobile devices with accurate, timely troubleshooting and support. Deliver on-site technical support at hospital and...
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Slot Desk Officer
2 weeks ago
Dublin, Ireland Ryanair Full timeDescription Ryanair are currently recruiting for a Slot Desk Officer to join Europe’s Largest Airline! Based in our Head Office in Airside Business Park in Swords, the successful candidate will work in our Operations Control Centre. This is an excellent opportunity to join Europe’s leading airline and to gain experience in a busy working...
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Front Desk Receptionist
2 days ago
Dublin, Ireland Cpl Resources Full timeAre you a people person with a passion for providing exceptional customer service? My client is looking for a friendly and organised individual to join their team as a Front Desk Receptionist. In this role, you will be the first point of contact for guests, ensuring a smooth and welcoming experience from start to finish. Key Responsibilities: Greet and...
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Hire Desk Controller
1 day ago
Dublin, Ireland Crane Hire Limited Full timeCrane Hire Limited Crane Hire Limited is Irelands leading provider of mobile telescopic cranes and associated services. We are recruiting an experienced and customer-focused Hire Desk Controller to manage the daily crane hire operations at our Dublin depot. Responsibilities Understand and ensure delivery of customer hire requirements Manage customer...
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IT Service Desk Support Agent/ Web Support
2 weeks ago
Dublin, Ireland Eason Full timeEason is an iconic Irish retail business and brand with a history and heritage dating back over 130 years. The Eason brand is one of the best known and most respected in Ireland and our vision is to Inspire and Engage Minds of all Ages. We are in a midst of digital transformation and seeking an IT Service Desk Support Agent in progressive IT Team in our...
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Front Desk Receptionist New
5 days ago
Dublin, Ireland CPL Full timeAre you a people person with a passion for providing exceptional customer service? My client is looking for a friendly and organised individual to join their team as a Front Desk Receptionist. In this role, you will be the first point of contact for guests, ensuring a smooth and welcoming experience from start to finish. Key Responsibilities: - Greet and...
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▷ 3 Days Left: Technical Business Analyst
5 days ago
Dublin, Ireland IT Search Full timeJob Title: Technical Business Analyst Software Development Background Location: Dublin (Hybrid) Contract Duration: 6-Month Contract Day Rate: Competitive About the Role: We are looking for a Technical Business Analyst with a strong foundation in software development to join our team on a cutting-edge project. This role is perfect for someone who has...
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Dublin, Ireland FRS Recruitment Full timeResponsibilities: Provide 1st and 2nd line support for Windows 10 and 11, Office365, and some Clinical Applications. Experience with ServiceNow, Active Directory, and Intune is necessary. Resolve complex technical issues for laptops, PCs, and mobile devices with accurate, timely troubleshooting and support. Deliver on-site technical support at hospital and...