Service Desk Engineer

9 hours ago


Dublin, Ireland UniJobs Full time

Service Desk Engineer Unijobs on behalf of our public sector client have a requirement for a suitably skilled Service Desk Engineer to join their team. The duration of this post is 76 weeks initially with possible extensions thereafter. The role will be based onsite in Dublin 8. Working 35 hours per week, the successful candidate will be employed as an agency employee and will be paid based on an annualised salary of €50,202 - €60,052. You will accrue 30 days annual leave per year and paid Bank Holidays. Key Duties and Responsibilities: The post holder will be responsible for providing 1st and 2nd line support to staff on all ICT systems & hardware across the campus. He/she will be a member of the Service Desk Team within the Operations pillar but will need to develop and maintain close links with the wider Informatics Directorate team as well as with all hospital departments. The successful candidate is expected to be a self-starter with the ability to work as part of a busy team. Duties & Responsibilities include: In conjunction with the wider Informatics team, liaising and engaging with hospital staff in the development, roll-out and optimisation of ICT systems and hardware. Working within the Service Desk providing 1st and 2nd line technical support to all users of ICT providing diagnosis and resolution of faults ensuring that all tasks meet the highest standards and conforms to best practice protocols provides staff with the best possible solutions. Call management ensuring Calls are assigned and prioritised appropriately Calls are resolved and closed efficiently Service Desk policies and procedures are adhered to Implement, monitor and maintain Active Directory according to local policies. User password set up and maintenance for relevant corporate systems. Providing support on client MS Windows OS, updates, troubleshooting etc. Technical support and administration of Office 365. Build and management of portable devices & configuring for remote access with MFA. Assisting in all hardware and software configuration and installation. Supporting departmental applications ensuring versions are up to date; technical documentation is maintained and assisting with upgrades where necessary Participating in project teams when required. Assist in the development and maintenance of effective ICT Procedures and ensuring adherence to same. Becoming familiar and keeping "up to date" with wider ICT developments & emerging technologies both within and external to the hospital. Using SAP-HR & Genesis & STARS. Any other appropriate duties that may be assigned. Experience & Qualifications: Required: Have not less than two years satisfactory experience in an administrative capacity within the Public Sector / Hospital / Health Care or other environment relevant to the role Or Hold a third level qualification of at least degree standard (QQI level 7) And Possess sufficient administrative capacity to discharge the functions of the grade. (ideally within a patient or customer service related area). Desirable: Customer service experience. Technical/Clinical Competencies: Required: Excellent working knowledge of MS Windows Operating system, O365, Active Directory and Azure AD ICT Qualification or have completed a relevant ICT course Desirable: Working knowledge of Hospital/Healthcare IT Systems (Patient Records Systems / Data Management Systems/Databases etc.) This position may be subject to Garda Vetting and Foreign Police Clearance, if applicable you will be required to obtain these prior to commencing in this role* Unijobs is an equal opportunities employer Skills: Level 2 Support Active Directory Office 365 Hardware & Software Troubleshooting Benefits: 30 days' annual leave



  • Dublin, Ireland Crane Hire Limited Full time

    Crane Hire Limited Crane Hire Limited is Irelands leading provider of mobile telescopic cranes and associated services. We are recruiting an experienced and customer-focused Hire Desk Controller to manage the daily crane hire operations at our Dublin depot. Responsibilities Understand and ensure delivery of customer hire requirements Manage customer...

  • Service Desk Engineer

    9 hours ago


    Dublin, Ireland eir evo talent Full time

    Due to continued expansion of eir evo, we are now seeking to recruit an experienced Level 1 Support Engineer that endeavours to become an integral part of our Managed Services Team, working on a dedicated team for a prestigious client, supporting an evolving and exciting multi-technology IT environment. The successful candidate will work on and receive...

  • Service Coordinator

    7 days ago


    Dublin, Ireland Synergy Recruitment Partners Full time

    Looking for a well organised, confident person with good communication skills that is proficient with Microsoft Office tools and experience of Business Management Platforms such as Enterpryze/ SAP Business One along with knowledge of HSE framework/Healthcare would be an advantage. Hours are 9-5pm office based Salary is 40K per annum Benefits: Pension and...


  • Dublin, Ireland Ryanair Full time

    Description Ryanair are currently recruiting for a Tech Services Engineer to join the Powerplant Dept of Europe’s Largest Airline Group! This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years. The successful candidate will be reporting to the Head of...


  • Dublin, Ireland Bizquip Limited Full time

    Service Administrator - Workplace Technology We are a well-established family-owned Irish company in operation since 1984 located in Sandyford, Dublin 18. We specialise in workspace solutions, in that we offer a full turn-key solution to all office requirements across workplace technology, commercial interiors, stationery and office supplies. As we celebrate...


  • Dublin, Ireland Ryanair Full time

    Description Ryanair are currently recruiting for a Powerplant Engineer to join Europe’s Largest Airline Group! This is a very exciting time to join Ryanair as we look to expand our operation to 800 aircraft and 300 million guests within the next 10 years. The successful candidate will be reporting to the Head of Powerplant/Deputy Powerplant Manager....


  • Dublin, Ireland Detail 2 Recruitment Limited Full time

    Power Access Engineer - Manufacturing & Engineering - Dublin -  Up to €60,000      Due to company growth, our client are looking for an additional Powered Access Engineer to join their workshop team. Liaising with the Service Manager, you will undertake PDI and basic repairs and maintenance on their fleet of powered access equipment. Working...

  • Service Engineer

    8 hours ago


    Dublin, Ireland Damicor Ltd Full time

    Service EngineerSalary – 50,000 Euros + 20% Shift allowance + Overtime + Medical + Life insurance + Pension + OTE 100,000 EurosLocation – Dublin AirportA fantastic opportunity has arisen to work for an internationally recognised X-Ray manufacturing business based in the Dublin area.Skills required for the role of Service Engineer * Provide effective,...


  • Dublin, Ireland INFORM3 Recruitment Full time

    Building Services Engineers West Dublin€55-70k Our client, a Building Service Consultancy based in Dublin have a number of openings after winning new contracts and are looking for both Mechanical and Electrical-biased Building Service Engineers to join their team. You will be working across multiple sectors including Commercial, Industrial, Health and...


  • Dublin, Ireland INFORM3 Recruitment Full time

    Building Services Engineers West Dublin€55-70k Our client, a Building Service Consultancy based in Dublin have a number of openings after winning new contracts and are looking for both Mechanical and Electrical-biased Building Service Engineers to join their team. You will be working across multiple sectors including Commercial, Industrial, Health and...


  • Dublin, Ireland Global Professional Consultants Full time

    Building Services Engineer Building Services Engineer required for a Tier 1 Main Building Contractor to work on a apartments project in North Dublin. Our client is looking for a degree qualified candidate with about 2-3 years experience in this field. Description: You will be responsible for ensuring all building services are coordinated with other...


  • Dublin, Ireland Rise Technical Recruitment Full time

    Field Service Engineer€55,000 - €60,000 (OTE €65,000+) + Door to Door Pay + Company Car + Overtime + TrainingHome-Based Travelling to Clients (Ideal locations: Dublin, Newbridge, Portlaoise, Drogheda, Mullingar, Navan, Naas or Surrounding Areas)Are you a Service Engineer with experience in Food Processing / Packaging? Are you looking to join a rapidly...


  • Dublin, Ireland Evad Technology Group Full time

    General Summary: Due to our continued expansion EVAD are looking to fill a role within our service department for our Dublin office for the position of Support Escalations Engineer Support Escalation Engineers (SEE) specialize in investigate and solve critical, complex, technical issues and employ problem isolation techniques and product knowledge to solve...

  • Service Management

    6 days ago


    Dublin, Ireland AIB Group Full time

    Location/Office Policy: Central Park - Hybrid 2 days per week. Do you have a passion for Data Analysis, Data Manipulation & driving actionable insights? Are you driven to improve and automate inefficiencies you encounter? Are you driven to identify and understand technologies in your field and how they can support continuous improvement. What is the Role:...


  • Dublin, Ireland Labour Force Full time

    Job Title: Field Service Engineer Base Salary: €38,000 - €42,000 gross per annum Schedule: * 10-hour shift * Start times 6-10am * Overtime * Day shift * Night shift * Weekend availability Role Introduction: We are seeking a skilled and motivated Field Service Engineer to join our dynamic team. In this role, you will be responsible for providing on-site...


  • Dublin, Ireland FRS Recruitment Full time

    The Role My client, a well-established non-profit organisation is seeking an experienced Tenant Support Desk Administrator to join their operations in Blanchardstown, Dublin 15. This is a full time, office-based, 12 month fixed term contract. As the Tenant Support Desk Administrator, you will be the first point of contact for a range of housing management...


  • Dublin, Ireland FRS Recruitment Full time

    The Role My client, a well-established non-profit organisation is seeking an experienced Tenant Support Desk Administrator to join their operations in Blanchardstown, Dublin 15. This is a full time, office-based, 12 month fixed term contract. As the Tenant Support Desk Administrator, you will be the first point of contact for a range of housing management...


  • Dublin, Ireland TRS Consulting Full time

    Service Engineer, Imaging Systems ***Excellent opportunities for experienced Service Engineers from a range of electronics / electro-mechanical systems backgrounds to join a market leading supplier of CT imaging systems ***Basic Salary  €50,00020% Shift AllowanceOn Call Allowance Overtime MileageFull Product TrainingPhone, LaptopHolidaysThe Role...

  • Field Service Engineer

    21 hours ago


    Dublin, Ireland BMS Recruitment Full time

    Field Service Electrician Company Overview: Our client is a leading provider in the fluid technology industry, specialising in pumps and electrical motors. With a commitment to excellence and innovation, they are seeking a highly qualified and experienced Field Service Electrician to join their team. This is an exciting opportunity for an individual with a...


  • Dublin, Ireland BMS Recruitment Full time

    Field Service Engineer A global market leader in Security Systems is seeking a Field Service Engineer to join their company with a strong team of over 70 in Ireland that has a financial turnover of over one billion worldwide! THE COMPANY: Our client is a global security systems integrator who have a fantastic reputation from their near 30-year history. As an...