Tenant Support Officer
19 hours ago
The Role My client, a well-established non-profit organisation is seeking an experienced Tenant Support Desk Administrator to join their operations in Blanchardstown, Dublin 15. This is a full time, office-based, 12 month fixed term contract. As the Tenant Support Desk Administrator, you will be the first point of contact for a range of housing management needs, including rent management, repairs and maintenance, and tenant engagement initiatives, while delivering a friendly and proactive service to tenants. Tasks & Duties Tenant Support Desk Operations: Field and triage communications received by the Tenant Support Desk, ensuring timely and appropriate responses aligned with North & East operating policies and tenant's interests. Escalate issues to colleagues or external stakeholders as needed to facilitate resolution. Mission Integrity: Uphold the organisations mission of sustainable, income-based rental housing by fostering positive rent account relations with tenants and cultivating vibrant, pride-filled neighbourhoods. Collaboration & Service Standards: Work collaboratively with colleagues, operational partners, and stakeholders to maintain and exceed high service standards. Administrative Excellence: Support service delivery through effective data management, correspondence, and maintaining comprehensive administrative systems. Major Administrative Projects: Play a key role in managing projects such as processing household income assessments, fulfilling RTB regulatory requirements, and producing reports, newsletters, and other tenant communications. Tenant Engagement Support: Assist in preparing newsletters, publicity materials, and other resources to support the organisations Tenant Engagement Strategy and foster tenant awareness. Rent Management: Monitor rent accounts, ensure early notification of arrears, and implement rent arrears control procedures in partnership with Housing Officers. Update systems such as Civica Cx with accurate rent arrears actions. Tenant Communications: Coordinate the production and distribution of quarterly rent statements, advise tenants accordingly, and respond promptly to tenant correspondence, emails, and queries. Allocation Records & Tenancy Documentation: Maintain accurate applicant lists and tenancy allocation records, prepare and dispatch tenancy documentation, and ensure CX systems are updated regularly. Compliance & Reporting: Manage annual returns for allocations and lettings, ensure adherence to RTB, GDPR, and Housing Regulator standards, and support filing systems for compliance and operational efficiency. Community Engagement: Support community activities in designated estates and collaborate flexibly with team members to deliver excellent tenant-focused service. Operational & Safety Tasks: Perform tasks essential to the daily operations of the housing service, including health and safety duties, financial procedures, and participation in training and business development plans. Experience, Knowledge & Qualifications A minimum of two year's experience in a client-services or complex customer service role. A third level qualification in business administration, social/property or equivalent. Excellent customer service and administrative skills. Excellent interpersonal skills with a strong customer focus. Excellent communication skills both written and verbal. Experience of voluntarism, community participation, or social entrepreneurship is highly desirable Candidates must currently reside within a commutable distance with full working rights. For further information please contact Sabrina on Skills: tenant support officer housing services administration customer service reporting file management
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▷ 15h Left! Tenant Support Officer
19 hours ago
Dublin, Ireland FRS Recruitment Full timeThe Role My client, a well-established non-profit organisation is seeking an experienced Tenant Support Desk Administrator to join their operations in Blanchardstown, Dublin 15. This is a full time, office-based, 12 month fixed term contract. As the Tenant Support Desk Administrator, you will be the first point of contact for a range of housing management...
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Housing Officer
1 week ago
Dublin, Ireland FOLD Ireland Full timeJOB DESCRIPTION Job Title:Housing Officer Department:Housing Department Responsible to:Housing Manger Job Purpose:The purpose of the Housing Officer role is to deliver high-quality, customer-focused housing management services that support the tenants and communities within Fold Housing. Role Overview: The Housing Officer will act as the main point of...
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[15h Left] Office Administrator
6 hours ago
Dublin, Ireland Institute of Professional Auctioneers and Valuers Full timeOffice Administrator (Sales, lettings, Property Management & Maintenance) HJ Byrne Estate Agents are expanding in 2024, looking at new opportunities, new ventures and adding talented people with motivation and ambition. We have an exciting opportunity for an experienced Property Management Administrator to join the team in our Phibsborough branch. We are a...
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Chief Operating Officer
19 hours ago
Dublin, Ireland FRS Recruitment Full timeThis is an exceptional opportunity for a strong leader with housing or property management experience to join an established organisation as their first Chief Operating Officer Job Summary: Strategic Lead for Tenant, Housing, and Property Services This leadership role requires strategic oversight across tenant services, housing, and property management...
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Chief Operating Officer
19 hours ago
Dublin, Ireland FRS Recruitment Full timeThis is an exceptional opportunity for a strong leader with housing or property management experience to join an established organisation as their first Chief Operating Officer Job Summary: Strategic Lead for Tenant, Housing, and Property Services This leadership role requires strategic oversight across tenant services, housing, and property management...
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Assistant Housing Officer
19 hours ago
Dublin, Ireland FRS Recruitment Full timeThe Role My client, a well-established non-profit organisation is seeking an experienced Assistant Housing Officer to join their operations in Blanchardstown, Dublin 15. This is a full time, office-based,6 month fixed term contract. Tasks & Duties Deliver Comprehensive Housing Management Services Ensure tenants receive a high-quality housing management...
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Assistant Housing Officer
19 hours ago
Dublin, Ireland FRS Recruitment Full timeThe Role My client, a well-established non-profit organisation is seeking an experienced Assistant Housing Officer to join their operations in Blanchardstown, Dublin 15. This is a full time, office-based, 6 month fixed term contract. Tasks & Duties Deliver Comprehensive Housing Management Services - Ensure tenants receive a high-quality housing...
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Support Escalations Engineer
19 hours ago
Dublin, Ireland Evad Technology Group Full timeGeneral Summary: Due to our continued expansion EVAD are looking to fill a role within our service department for our Dublin office for the position of Support Escalations Engineer Support Escalation Engineers (SEE) specialize in investigate and solve critical, complex, technical issues and employ problem isolation techniques and product knowledge to solve...
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Dublin, Ireland Musgrave Limited - Group Full timeMusgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one in three people in Ireland through 15 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market...
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[High Salary] Case Manager, Housing First
19 hours ago
Dublin, Ireland CPL Full timeCpl Healthcare in partnership with our client a non-profit organisation based in Dublin, Ireland that provides services for people who are homeless and people at risk of homelessness in Ireland. The purpose of this role is to work as a part of the Housing First Case Management Service to deliver a ‘Housing First’ approach to individuals experiencing...
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Support Officers New
19 hours ago
Dublin, Ireland CPL Full timeMy client who is responsible for support services and based in Dublin City Centre is seeking a customer support administrator for immediate start to join their team. This role will have a contract with review for extension and will involve hybrid working. The successful candidate will be responsible for but not limited to · Providing excellent levels...
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▷ [1/15/2025 A] Property Administrator
19 hours ago
Dublin, Ireland Lex Consultancy Full timeLex Consultancy is delighted to be partnered with a leading Property Asset Management provider with the hire of a Property Management Administrator on a permanent contract based in Dublin 4. The purpose of this role is to manage the administrative day-to-day requirements of a residential property portfolio along with providing comprehensive excel based...
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QA Support Officer New
19 hours ago
Dublin, Ireland CPL Full timeQA Support Officer- Dublin 15 My client in Dublin 15 is seeking a detail-oriented and organized QA Support Officer to join their Quality Assurance team. This role focuses on ensuring compliance with GMP guidelines through effective management of batch files, samples, and documentation, as well as supporting regulatory and customer audit preparation. The...
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(15h Left) Senior Surveyor
19 hours ago
Dublin, Ireland Colliers International EMEA Full timeThe Role: - Rent review, advisory and lease renewal negotiations. - Working alongside the Director of Professional Services with the lease advisory engagements, negotiations, and inspections on all types of commercial property. - Understand team revenue targets and take responsibility for revenue generation and achieving fee-earning targets. - Create...
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Commercial Property Surveyor New
19 hours ago
Dublin, Ireland CPL Full timeOur client The Land Development Agency (LDA) is a key Government Commercial Semi-State Body that delivers social and affordable housing on State and other lands. It is overseen by an independent board of directors and the Government has committed to providing the LDA with €1.25 billion of equity which is drawn as required. The LDA has commenced...
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Technical Support Engineer
24 hours ago
Dublin, Ireland Salesforce, Inc. Full timeTechnical Support Engineer - French speaking Apply Remote Type: Office - Flexible Location: Ireland - Dublin Time Type: Full Time Posted On: Posted Yesterday Job Requisition ID: JR263923 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. About...
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Head of Front Office Application Support
1 day ago
Dublin, Ireland IT Search Full timeHead of Front Office Application Support opportunity with global investment business based in Dublin 2. This is a hybrid working role with 2 days a week in-office Responsibilities Direct line management of Front Office and Client Service Support team (c15 people) providing technical support on in-house front office systems used for internal and externally...
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Head of Housing, Property
19 hours ago
Dublin, Ireland CPL Full timeCpl Healthcare in partnership with our client a non-profit organisation based in Dublin, Ireland that provides services for people who are homeless and people at risk of homelessness in Ireland. Contract: Full- time, Specific Purpose Contract The purpose of this role is to assist the Director of Property and Housing to deliver a professional, housing...
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Dublin, Ireland SPEEDECK Full timeHead of Housing, Property, Dublin (Full Time) Dublin, Ireland Description Head of Housing, Property Location: Dublin Contract: Full-time, Specific Purpose Contract The purpose of this role is to assist the Director of Property and Housing to deliver a professional housing management and maintenance service that meets the needs of the tenants. What you...
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Real Estate Associate
19 hours ago
Dublin, Ireland BCL Legal Full timeReal Estate Associate | 2 - 4 PQE | Dublin This firm has an outstanding reputation in Real Estate work and is looking for a Real Estate Associate to join this highly performing team. The team handles big ticket Real Estate work and continues to stand out in a highly competitive Irish real estate market. You will be involved in high-end deals involving all...