Homecare Service Manager

2 weeks ago

County Laois, Ireland Suir Engineering Full time
Homecare Service Manager - Mayo, Leitrim, Longford Connected Health IE

Location: On site / Mayo, Co. Mayo, Ireland
job type: Permanent / Full-time
Sector and subsector: Medical & Healthcare | Management / Senior Appointments

Salary: Competitive Salary

As the Homecare Service Manager across Mayo, Leitrim and Longford you'll oversee the delivery of care services, ensuring they meet the expectations of Connected Health, HSE, and private business partners. Your responsibilities will include managing a team of Client Care Managers, Supervisors, coordinators, and administrators, as well as overseeing office operations. Promoting effective communication between the local office and head office, you'll collaborate with various support functions Your goal will be to ensure full compliance with regulatory standards while fostering a positive working environment that reflects the Connected Health culture.

YOUR ROLE AS HOMECARE SERVICE MANAGER:

Daily Impact: Your role isn't just a job – it's an opportunity to positively influence someone's life every day. Your compassion and dedication will empower individuals to lead fulfilling lives at home.

Essential Connection: For many of our clients, you may be the sole person they interact with. Your presence and care are not just essential; they're a lifeline.

Dynamic Team: Join a dynamic team enhancing the quality of life for individuals and communities throughout Northern Ireland.

WHAT WE'RE LOOKING FOR:

Compassion: A genuine passion for making a positive impact on the lives of others.

Dedication: Commitment to providing vital support and care to those who need it most.

Team Spirit: A desire to be part of a dynamic team that values collaboration and excellence.

WHAT YOU'LL GAIN:

Professional Growth: Opportunities for professional development and advancement within a rapidly expanding company.

Fulfillment: Experience the satisfaction of knowing your work directly contributes to the well-being of others.

Community: Join a supportive community of like-minded professionals who share your dedication to making a real difference.

BENEFITS:

  • €200 Sign on Bonus
  • Cycle to Work Scheme
  • Training and development opportunities*

KEY DUTIES AND RESPONSIBILITIES

  • Deliver care across your region, meeting expectations for Connected Health, HSE and private business.
  • Manage a team, which may include, Client Care Managers, Supervisors, co-ordinators, admins.
  • Manage an office/s.
  • Promote communication between the the local office and head office, including all support functions, Recruitment, Training, Finance, HR, IT, Quality & Compliance Teams
  • Strive for full compliance, ensuring high-quality care is delivered.
  • Create and provide a positive working environment promoting the Connected Health culture
  • Will be able to work towards business growth targets and KPI’s.
  • Following internal company process and procedure, liaising with the Recruitment, Training, Finance, HR, IT, Quality & Compliance Teams
  • Ensuring regular communication on a team and individual basis.
  • Communicate and participate effectively with the Governance, Quality and Compliance team re: Standards and Incident Management to ensure quality of service provision.
  • Assist with the personal development of the staff within the Care Team and ensure staff issues are dealt with satisfactorily as they arise in an efficient and confidential manner.
  • Assist the Senior Management Team with developing channels of communication across the company and ensure open communication is fostered.
  • Keep abreast of changes implemented in the Home Care Industry.
  • To ensure the continuous improvement of service delivery
  • Demonstrate leadership, empathy and flexibility to manage changing working environments.
  • Organise the acceptance of new home care packages.
  • Conduct home assessments and risk assessments
  • Allocate work and establish rosters for all care staff in collaboration with Coordinators – ensuring efficiencies.
  • Cultivate relationships in areas with Key Workers
  • Address client queries promptly, documenting and reporting all actions.

To undertake any other reasonable duties as required*

ESSENTIAL CRITERIA:

  • 3+ years’ experience in home care
  • At least 2 years experience in a people lead Management role
  • Full QQI level 5 in Health & Social Care or equivalent
  • Hold at least your QQI Level 6 in Supervisory Management or equivalent (for example degree, previously been a manager)
  • A full, valid driving licence and appropriate insurance for your vehicle business purposes. 
  • Leading a team
  • Managing a team
  • Using your initiative to ensure efficiencies across the business.
  • Think creatively to solve problems and overcome obstacles.
  • Be flexible and able to work in the community to cover sickness if needed

ABOUT US

At Connected Health, we don't just offer a job – we offer careers that are at the forefront of transforming the way homecare is delivered across Ireland. We recognise that the individuals we employ are pivotal to driving this transformation within the sector. That's why, at Connected Health, our mission is unwavering: to continually attract, recruit, and develop the finest homecare team.

WHY CHOOSE US:

Pioneering Homecare Revolution: Join a team at the forefront of the homecare revolution, shaping the future of homecare in Northern Ireland.

Community Impact: Be a vital part of our commitment to making a profound impact on the lives of individuals across Northern Ireland. Your role goes beyond caregiving; it's about fostering independence and dignity within the comfort of their own homes.

Dedication to Excellence: As one of the leading homecare companies in Northern Ireland, we are dedicated to maintaining the highest standards of care.

#CCM

Apply for this position

First Name

Last Name

E-mail

LinkedIn profile

Phone

Location

CV file

Do you have a full driving licence & access to a car?

Do you have full QQI level 5 in Health & Social Care

Do you have a minimum experience of three years in homecare?

Do you hold at least QQI Level 6 Supervisory Management?

Please provide your Eircode.

Do you have the right to work in Ireland?

Have you been referred to this job by a current Connected Health IE employee? No Yes

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