Broker Coordinator

About the role: We are seeking a proactive and highly organisedBroker Coordinatorto support the effective operation and ongoing development of our broker sales channel. In this key role, you will help ensure that all broker activity is managed efficiently, professionally, and in full compliance with company and regulatory standards. This is an excellent opportunity to join our expanding Energy team, playing a central part in strengthening our broker relationships and supporting the growth of our business. Key Responsibilities: Managing and maintaining the Broker Sales inbox, responding to Broker queries in a timely and professional manner Work pro-actively with all Brokers to address queries/ issues to ensure they are resolved promptly. Collaborate with colleagues to achieve team goals and contribute to a positive and supportive work environment. Co-ordinate broker invoicing and broker invoice queries. Maintain high company standards of compliance Work together with all Flogas internal and external departments. Provide regular reporting of customer numbers acquired through broker channels Account Management duties where necessary Ensure all data is processed and sent by brokers in line with GDPR regulations Maintain a log of broker related complaints with follow up actions for policy / compliance breaches and escalation in the case of repeat breaches. Flexibility is essential as additional duties may be required. Candidate Profile: The ideal candidate will have a minimum of Leaving Certificate education and bring valuable experience from the natural gas or electricity market, with exposure to working with brokers or managing external sales queries considered a strong advantage. Prior experience as an administrative assistantparticularly within the energy industrywill be highly beneficial. They will be exceptionally well-organised, capable of managing multiple tasks and prioritising effectively in a busy environment. Proficiency in MS Office, especially Word, Excel, and Outlook, as well as familiarity with database systems, will support their ability to work efficiently and accurately in this role. About Flogas: Part of the DCC Group, Flogas Ireland was established in 1978 supplying Liquefied Petroleum Gas (LPG) throughout the island and to this day remains one of the leading suppliers in Ireland, servicing a diverse range of market sectors, including commercial, agricultural, and domestic. Over the years, Flogas has evolved and grown as an Energy business, and with the acquisition of Budget Energy, based in Derry, and Flogas Enterprise Solutions, (formally known as Naturgy) we are now also a leading supplier of Natural Gas and Electricity, as well as Renewables, including Corporate Power Purchase Agreements, and energy services in both residential and commercial markets across the island of Ireland. We have an esteemed reputation within the Energy Industry and have been awarded the NSAI Quality System Certificate from the I.S. EN ISO 9001 Series. As a Flogas Group, we are now driving our growth strategy to achieve our vision of being Irelands leading provider of total energy solutions, meeting our customers changing needs and delivering to the highest possible standard. Why work with us? Flogas is a well-established business within the DCC group and is continuing to grow, becoming a top provider in the energy sector, making it a very exciting time to be part of the Flogas Group. We offer a warm and welcoming environment, valuing our people and their input into the business. We encourage a collaborative workplace, where everyone feels included and heard. Benefits: Competitive Salary Defined contribution pension scheme Heath Insurance Staff discounts Hybrid work options (role dependant) Health and Wellbeing Supports Learning and Development Career Advancement is important to us in Flogas. All our roles are advertised internally, and we encourage internal progression right across the business. Flogas is an equal opportunity employer. We encourage diversity and are committed to creating an inclusive environment for all employees. Skills: attention to detail team work communication