▷ Apply in 3 Minutes Technical Service Admin Assistant

3 weeks ago


Dublin, Ireland Yunoenergy Full time

Technical Service Admin Assistant

Department: Yuno Energy Heat

Employment Type: Full Time

Location: Dublin 18

Compensation: €30,000 - €35,000 / year

Description

- Provide general administrative support across the service department.

- Prepare quotes for service works, follow up with clients, and schedule engineers

- Coordinate service schedules, maintenance tasks, and engineer schedules

- Maintain and update technical documentation, service records, and compliance logs

- Act as a liaison between the service department and other teams

Key Responsibilities

- Monitor the status of service jobs and escalate delays or issues as required

- Ensure all technical documentation complies with regulatory and company standards.

- Ensure contractors meet health & safety requirements; maintain relevant policy files

- Handle metering issues: review metering‑issue files from operations

- Review sensor logs and billing system status to address technical queries; support remote diagnostics and plantroom inspections where necessary

- Raise tickets for invoicing quoted works; liaise with billing to ensure correct invoicing

- Tracks technical visits, provides management metrics to optimise service levels

Skills, Knowledge and Expertise

- Previous experience in a technical, service coordination, or administrative role

- Proficiency in Microsoft Office Suite

- Strong organizational and communication skills

- Ability to learn to interpret technical documents

- High attention to detail and accuracy in data entry and record-keeping

Benefits

- Competitive salary & bonus structure

- Pension Contribution Scheme

- Discounted Health Insurance Group Scheme with Laya Healthcare.

- TELUS Health Employee Assistance Programme (EAP)

- Great career progression opportunities in a growing company with strong market growth

- Fast-paced and friendly team environment

- Continual training and development

- Annual leave, increasing with service.

- Modern offices with excellent facilities in Sandyford and the flexibility to work remotely

- Established CSR, Wellness, and Social Committees, and great social events.

- Refer a Friend Scheme

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