
▷ Apply in 3 Minutes Technical Service Admin Assistant
3 weeks ago
Technical Service Admin Assistant
Department: Yuno Energy Heat
Employment Type: Full Time
Location: Dublin 18
Compensation: €30,000 - €35,000 / year
Description
- Provide general administrative support across the service department.
- Prepare quotes for service works, follow up with clients, and schedule engineers
- Coordinate service schedules, maintenance tasks, and engineer schedules
- Maintain and update technical documentation, service records, and compliance logs
- Act as a liaison between the service department and other teams
Key Responsibilities
- Monitor the status of service jobs and escalate delays or issues as required
- Ensure all technical documentation complies with regulatory and company standards.
- Ensure contractors meet health & safety requirements; maintain relevant policy files
- Handle metering issues: review metering‑issue files from operations
- Review sensor logs and billing system status to address technical queries; support remote diagnostics and plantroom inspections where necessary
- Raise tickets for invoicing quoted works; liaise with billing to ensure correct invoicing
- Tracks technical visits, provides management metrics to optimise service levels
Skills, Knowledge and Expertise
- Previous experience in a technical, service coordination, or administrative role
- Proficiency in Microsoft Office Suite
- Strong organizational and communication skills
- Ability to learn to interpret technical documents
- High attention to detail and accuracy in data entry and record-keeping
Benefits
- Competitive salary & bonus structure
- Pension Contribution Scheme
- Discounted Health Insurance Group Scheme with Laya Healthcare.
- TELUS Health Employee Assistance Programme (EAP)
- Great career progression opportunities in a growing company with strong market growth
- Fast-paced and friendly team environment
- Continual training and development
- Annual leave, increasing with service.
- Modern offices with excellent facilities in Sandyford and the flexibility to work remotely
- Established CSR, Wellness, and Social Committees, and great social events.
- Refer a Friend Scheme
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