Technical Service Admin Assistant

2 weeks ago

Dublin, Ireland Yunoenergy Full time

Technical Service Admin Assistant
Department:
Yuno Energy Heat
Employment Type:
Full Time
Location:
Dublin 18
Compensation:
€30,000 - €35,000 / year
Description
Provide general administrative support across the service department.
Prepare quotes for service works, follow up with clients, and schedule engineers
Coordinate service schedules, maintenance tasks, and engineer schedules
Maintain and update technical documentation, service records, and compliance logs
Act as a liaison between the service department and other teams
Key Responsibilities
Monitor the status of service jobs and escalate delays or issues as required
Ensure all technical documentation complies with regulatory and company standards.
Ensure contractors meet health & safety requirements; maintain relevant policy files
Handle metering issues: review metering-issue files from operations
Review sensor logs and billing system status to address technical queries; support remote diagnostics and plantroom inspections where necessary
Raise tickets for invoicing quoted works; liaise with billing to ensure correct invoicing
Tracks technical visits, provides management metrics to optimise service levels
Skills, Knowledge and Expertise
Previous experience in a technical, service coordination, or administrative role
Proficiency in Microsoft Office Suite
Strong organizational and communication skills
Ability to learn to interpret technical documents
High attention to detail and accuracy in data entry and record-keeping
Benefits
Competitive salary & bonus structure
Pension Contribution Scheme
Discounted Health Insurance Group Scheme with Laya Healthcare.
TELUS Health Employee Assistance Programme (EAP)
Great career progression opportunities in a growing company with strong market growth
Fast-paced and friendly team environment
Continual training and development
Annual leave, increasing with service.
Modern offices with excellent facilities in Sandyford and the flexibility to work remotely
Established CSR, Wellness, and Social Committees, and great social events.
Refer a Friend Scheme
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