Senior Administrator New

3 weeks ago

Dublin, Ireland CPL Full time

My Client in the financial sector is seeking an experienced full-time administrative assistant to join the firm. The role is a permanent role and would suit an individual who can work well independently but enjoys working as part of a team. If you have 3+ years working in an administration based role please apply directly or send your CV to [email protected]

General Role

The successful candidate will be assisting two Chartered Tax Advisors, helping to manage their client workload, with a focus on client service.

• Review, categorise, prioritise and distribute incoming client correspondence. Assist

clients where possible, so that the query is dealt with at point of initial contact

• Ensure client files are progressing appropriately by liaising with the relevant individuals

within the firm, with a focus on client service

• Answering the phone, directing queries to the relevant person, taking messages

• Diary management

• Assisting other staff

Responsibilities include, but are not limited to:

• Managing 2 professional’s email inboxes, ensuring correspondence is saved to the

relevant area, and responded to within a timely manner

• Answer telephone, screen and direct calls

• Take and relay messages, or if possible, deal with query while on the call

• Schedule meetings and send meeting confirmations

• Opening new files

• Managing AML (anti money laundering) on client files

• Data entry on case management system

• Manage e-meetings (via Zoom) and greet clients for any onsite meetings

• Support professionals during any onsite meetings (refreshments, scanning etc)

• Ad hoc tasks where required

Key Competencies

• Minimum 3 years’ experience in a professional office environment

• Excellent communication skills, both written and verbal

• High level of attention to detail in reviewing documents and correspondence

• Initiative and reliability

• Capable of managing multiple tasks and meeting deadlines

• Typing speed of 40-50 wpm minimum

• Strong IT and system skills, experience with Excel, Word and Outlook desirable

• Strong work ethic and professional demeanour

• Ability to work collaboratively as part of a team, while also being proactive and self motivated

• Experience with the Practice Evolve package (or similar) is preferable but not essential

#CplOS25 #LI-LM8

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