▷ [Apply Now] Member Pricing Operations Manager

6 days ago


Cork, Ireland Musgrave Limited - Group Full time

Musgrave is one of the Europes most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one in three people in Ireland through 15 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world and we will support our suppliers and customers to make a difference too. To set Musgrave Retail Partner Ireland up to deliver a winning value proposition, we are embarking on a programme of work to deliver more compelling and profitable promotions through our Real Rewards Member Pricing Loyalty Programme. We have an opportunity for a Member Pricing Operations Manager to manage the Real Rewards Prices Promotions Process and play a key role in evolving the proposition. The key responsibilities of the role are (not limited to): Own the end-to-end Real Rewards Member Prices process. Define the Promotions Policies and Calendar for all Real Rewards Prices offers and manage deadlines through all relevant functions. Work with cross functional teams and business teams to ensure buy-in from all stakeholders, particularly Trading, Supply Chain on availability, Marketing, Loyalty and Sales in ensuring the offer is executed to best in class standards. Investigating and troubleshooting issues, tracking issue lists, implementing appropriate escalation processes and managing relevant issues to resolution and closeout. Support identifying process and technical solutions needed to improve implementation of the offer. The production of written documentation to support findings and processes. Work closely with the Promotions Team through structured meetings and ongoing engagement. Coordination of consumer communications with Marketing. Review and report on all activity and use learnings to improve and shape the future offer, using Acuity views. Attend and present at key forums e.g. Consumer Forum and other relevant Value Forums. Support the long-term Member Prices team in defining the offer strategy, evolving and delivering the offer. The successful candidates will possess the following: The ideal candidate will have commercial experience in a varied office environment, with competent IT and administrative skills Knowledge of Trading Promotional process and internal systems is advantageous eg GOLD, PIP, PASS, Quick Proof, Excel Macros Candidates should have excellent administrative, organisational, interpersonal and communication skills, and have the ability to adapt to a varied workload. Excellent attention to detail & adherence to timelines is a necessity for this role. This is a 12 month contract Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know. Musgrave operate a Work Smart hybrid working model where you can alternate your time between connecting and collaborating in the business and working remotely. Occasional business travel to other locations will also be required.



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