Level 1/2/3 Support Engineer-- MSP

1 week ago


Dublin, Ireland TOTAL Solutions Full time

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Level 2 Engineer – Join a Growing Team
Are you ready to take the next step in your IT career?
We’re on the lookout for a skilled Level 2 Engineer to join a dynamic team in a thriving MSP environment.
This is your chance to work with cutting-edge technologies, deliver exceptional support, and grow alongside a passionate group of professionals.
What You’ll Be Doing:

Resolving Level 1/2 technical issues across client and server devices (virtual & physical).

Troubleshooting on-premises and cloud applications/services, including MS365 Admin , SharePoint , Exchange Online , and Azure Portal .

Deploying, migrating, and documenting IT solutions.

Building strong relationships with clients and ensuring their satisfaction.

3+ years’ experience with MS365 tenancy, Azure, SharePoint, and Exchange Online .

Experience with Windows Server 2016+ and Active Directory .

Strong skills in project implementation, documentation, and customer relationship management.

Relevant certifications (CompTIA Network+, MCSA/MCSE, Azure Intermediate, or similar) are a big plus

What’s on Offer:

A chance to work with a forward-thinking team, expand your skillset, and make a real impact.

Why This Role?

This is more than just a job – it’s an opportunity to thrive in a supportive environment, advance your career, and work with the latest technologies in a growing MSP.
Ready to take the leap?

Drop me a message or hit “Apply” now, and let’s discuss how this role can be your next big move
Seniority level Associate
Employment type Full-time
Job function Administrative, Analyst, and Engineering
Industries IT Services and IT Consulting

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