9/2/2025 A Reservations Manager

3 weeks ago


Maynooth, Co Kildare, Ireland Cliff at Lyons Full time

Cliff at Lyons is a luxury countryside retreat offering award-winning hospitality, exceptional dining experiences, and a stunning setting just outside Dublin. With a strong focus on sustainability, Irish ingredients, and warm, attentive service, were proud to be a destination where memorable moments are made. We are currently seeking a passionate and experienced Reservations Manager to join our wonderful team Key Responsibilities Oversee all individual, group, corporate, and OTA reservations. Ensure all enquiries and bookings are handled promptly and accurately. Maintain rate codes, packages, and restrictions in Hotsoft PMS in line with revenue strategy. Ensure rate parity across all connected distribution channels. Monitor daily booking pace, pick-up, and cancellations, reporting trends to the Revenue Manager. Handle rooming lists, deposits, and cancellations in accordance with policy. Produce daily, weekly, and monthly reservations reports. Liaise with Revenue, Sales, and Front Office to support forecasting, promotions, and guest requirements. Requirements Minimum 23 years hotel reservations experience, with at least 1 year in a supervisory role. Proven experience using Hotsoft PMS (desired). Strong organisational skills and attention to detail. Commercial awareness and understanding of revenue principles. Proficiency in Microsoft Office If this sounds like the role for you, we would love to hear from you Skills: Reservations Receptionist Front Office


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