Customer Experience Agents
4 weeks ago
Your mission This is not a remote/hybrid role Location : Dundrum Business Park Salary : 13.50 per hour , Total : 40 hrs per week Customer Experience Agent Are you an experienced contact centre professional who thrives in a fast-paced, target-driven environment? We're looking for Customer Experience Agents to join our dynamic team, where you'll handle a high volume of inbound and outbound calls from existing clients. Your ability to stay calm under pressure, communicate effectively, and deliver exceptional service will be key to your success in this role. Key Responsibilities Manage inbound and outbound client calls, ensuring each interaction reflects FMI's commitment to quality, professionalism, and care. Handle high call volumes with accuracy and efficiency, maintaining focus on both customer satisfaction and performance targets. Build and maintain strong client relationships by listening, understanding needs, and providing tailored solutions. Engage in outbound calls to existing clients to provide updates, resolve queries, and identify opportunities for cross-selling and up-selling. Work collaboratively within a high-performing contact centre team, contributing to shared goals and celebrating collective success. Remain composed and proactive in challenging situations, ensuring a positive customer experience even under pressure. Follow established processes, compliance standards, and reporting requirements to ensure consistent service delivery. Participate fully in comprehensive training and continuous learning to stay up to date with products, systems, and best practices. Your profile Responsibilities: Proven experience in a busy contact centre environment handling both inbound and outbound calls is essential. Strong communication and listening skills, with the ability to adapt your style to different customer needs and scenarios. Resilient, self-motivated, and target-driven, with the ability to perform well under pressure. Team-focused and committed to supporting a positive, results-oriented culture. A passion for delivering an outstanding customer experience and achieving goals aligned with FMI's values. What next? Click apply now and join our family FMI is located close to the city centre and easily accessible via public transport INDHP To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
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Customer Experience Agent
2 weeks ago
Dublin, Ireland Whatnot Full timeJoin the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in...
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Customer Experience Agent
3 weeks ago
Dublin Pike, Ireland Whatnot Full timeJoin the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in...
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Technical Product Manager
2 weeks ago
Dublin, Ireland Sitecore Full timeAbout Us: At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. As the leading provider of agentic digital...
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Customer Contact Agent
2 weeks ago
Dublin Pike, Ireland Cornmarket Group Financial Services Ltd. Full timeTalent Acquisition Specialist at Cornmarket Group Financial Services Who We Are At Cornmarket , we look after the financial wellbeing of public servants and their families. We’ve been focused on public sector employees for over 50 years, learning how to bring our clients the best financial services – from car, home, health and life insurance, to income...
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▷ 3 Days Left: Customer Experience Agents
4 weeks ago
Dublin, Ireland Field Management Ireland Full timeYour mission This is not a remote/hybrid role We are looking for fluent Irish speakers - applications without this essential skill cannot be considered. Job Description What can we offer you? Expected earnings: €28,080 per year OTE (base pay plus commission for strong performance) Full-time: 40 hours per week at €13.50 per hour Schedule: Monday to Friday...
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Polish Customer Support Agent
2 weeks ago
Dublin, Ireland Velenosi&Meredith Full timeJob Opportunity: Polish-Speaking Customer Support Agent (Email Only) Hybrid Role in Sofia, Bulgaria (Start in November or December 2025) We are currently hiring Polish-speaking candidates for a Customer Support position based in Sofia, Bulgaria.This is a hybrid role, starting in the office during the training and integration period, and later allowing you to...
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Customer Experience Agent
1 week ago
Dublin, Ireland Whatnot Full timeJoin the Future of Commerce with Whatnot! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. We’re re-defining e-commerce by blending community, shopping, and entertainment into a community just for you. As a remote co-located team, we’re inspired by innovation and anchored in...
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Technical Product Manager
3 weeks ago
Dublin Pike, Ireland Sitecore Full timeAbout Us: At Sitecore, our mission is to simplify how brands reach, engage, and serve people by delivering intelligent, personalised digital experiences that connect the world. We empower the world’s most iconic brands to build lifelong relationships with their customers—seamlessly, smartly, and at scale. As the leading provider of agentic digital...
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Customer Returns Agent
7 days ago
Dublin, Ireland Kaizen Recruitment Full timeReturns Agent Dublin Airport Do you thrive in customer-facing positions and enjoy collaborating within a diverse team? We are looking for a Returns Agent at our Dublin Airport location, reporting into the Airport Manager. As a Customer Returns Agent you will be working in a fast paced environment where the customer is at the center of everything we do. You...
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Booking Agent
3 days ago
Dublin, Ireland Celtic Careers Full timeBooking Agent Call Centre & Customer Service Customer Service Dublin 24 Contract or Temp 20/11/ Customer Service Representative/Booking Agent Location: City West Salary: €13.80 per hour We are partnering with a client in Citywest to provide call centre/customer service booking agents for their call centre. The position will commence in December and...
