Director of Sales

Job Title: Director of Sales - Dublin

Reports To: Group Director of Sales

Role Summary:

The Director of Sales - Dublin (DOS Dublin) will have a primary focus on business development within the leisure travel market while also providing support to sales activities within all market segments, including corporate transient, and MICE sales. This role supports the Group Director of Sales, managing the day-to-day operations of the sales team, guiding performance, and ensuring alignment with overall business objectives.

Key Responsibilities:

1. Sales Strategy & Planning (Leisure, MICE, Corporate):

- Develop and execute targeted sales strategies for the leisure, MICE, and corporate segments, aligning with the overall goals of O’Callaghan Collection.
- Identify and capitalise on emerging trends within each segment, tailoring offerings to meet the needs of leisure clients, corporate clients, and event planners.
- Represent O’Callaghan Collection at trade shows, independent sales missions, and other strategic face-to-face sales opportunities to drive brand awareness and revenue growth.
- Work with the Group Director of Sales to set clear revenue goals and forecasts for each market segment, ensuring alignment with property objectives.

- Leisure Segment Sales:

- Cultivate relationships with travel agencies, tour operators, independent travel advisors, and group organisers to increase room nights and overall revenue in the leisure segment.
- Oversee the development of leisure promotions, packages, and marketing efforts, in close collaboration with the marketing department.
- Identify key leisure travel trends and adjust sales tactics to attract international and domestic guests, families, and other key leisure audiences.

1. MICE and Corporate Sales:

- Develop MICE (Meetings, Incentives, Conferences, and Events) opportunities by promoting O’Callaghan Collection MICE offerings.
- Develop relationships with corporate clients, conference organisers, and incentive groups to drive event bookings, conferences, and corporate retreats.
- Work closely with the event management and operations teams to ensure seamless delivery of meetings and events that exceed client expectations.

- Departmental Management & Leadership:

- Support the Group Director of Sales in overseeing the daily management of the sales department, including monitoring sales activities, tracking performance metrics, and ensuring team alignment with revenue goals.
- Lead, motivate, and guide the sales team, ensuring they meet targets across leisure, MICE, and corporate segments.
- Coordinate cross-departmental efforts with marketing, operations, and revenue management to ensure cohesive execution of sales strategies and initiatives.
- Conduct regular team meetings, providing guidance, setting priorities, and offering solutions to any challenges.

- Sales Execution & Client Engagement:

- Actively engage with key clients to nurture relationships and secure new business. This includes direct sales calls, site visits, and hosting client meetings.
- Oversee the preparation of proposals, contracts, and presentations to potential clients for both leisure and corporate groups.
- Track sales activities through CRM systems, ensuring the accurate and timely submission of reports on individual and team performance.

- Budgeting, Forecasting & Reporting:

- Assist in the development and management of the sales budget, ensuring proper allocation of resources for leisure, MICE, and corporate segments.
- Conduct regular sales forecasts and analyse performance data to identify trends, opportunities, and potential risks.
- Provide detailed reports to the Group Director of Sales on sales activities, market performance, and progress toward meeting sales goals

Skills and Competencies:

- Strategic thinker with the ability to balance big-picture planning and hands-on execution.
- Results-driven and metrics-focused, with strong business acumen.
- Exceptional interpersonal, communication, and negotiation skills.
- Energetic leader with a passion for hospitality, service, and team development.

Qualifications

- 5+ years of sales experience in luxury hospitality, with a strong emphasis on leisure travel.
- Demonstrated success managing consortia and high-end leisure accounts.
- Strong network of relationships within the luxury travel industry.
- Excellent presentation, negotiation, and communication skills.
- Willingness to travel domestically and internationally as needed.

Working Conditions

- Hybrid work model with a combination of remote and on-site responsibilities.
- Standard hours: Monday to Friday, 09:00–17:30.
- Flexibility required outside of core hours to accommodate site inspections, client events, sales trips, and other business needs.

Salary and Benefits

- Salary, DOE
- Benefits include:

Free use of our fully equipped gym

Your Birthday as an extra paid day off

Enhanced holidays with service

Rewards programme

Refer a friend - €500 reward

Discounted room stays - friends and family

Discounted F & B when you are a guest in any of our hotels

Tax saver for travel tickets

Location

- The office is located at The Merrion Building, Merrion Street Lower, Dublin 2.

Career Progression Opportunities

- We offer a range of training and development programmes to nurture our team.

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