Deal Coordinator
2 weeks ago
When you join Verizon You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life. What you'll be doing: The primary responsibility of this role is to take the data related to a customer request and key that data into various quoting systems. This role is responsible to ensure that all services are quoted against all addresses provided in its entirety. The quoter will need to ensure the accuracy of the output against the originating data requirements prior to sending the output quote to sales for customer presentation. This role may also be responsible for filling out a customer facing spreadsheet with the pricing information obtained from our systems. As a secondary responsibility in this position, the Quoting Deal Coordinator would have ownership of custom programs throughout a deal lifecycle (Deal Readiness) up and until order submission (Implementation Assurance). This role will lead discussions around on-boarding efficiencies, strategies, and quoting all while documenting and communicating updates to various teams. Must be motivated to gain a deep understanding of the end to end process flow of a deal and associated processes required to drive a customer solution to operational readiness upon contract signature, and execute the orders according to a structured project plan. In this position you will assess the operational supportability of a deal within our systems and identify areas of risk and work to identify, document and mitigate them prior to contract signature. This position becomes critical to the success factors of establishing a clean ordering process flow to be passed to the ordering team for an outstanding customer experience. This position demands leadership skills, ability to cross functionally collaborate, and possess project and process management skills. This role will transform the way we manage and win new business by: Program managing the deal risks and quotes throughout the deal lifecycle. Aligning key stakeholders to timelines and challenges. Managing and reporting on deal progress, program readiness and order submission status. Following guidelines on implementing the overall deal strategy, as it relates to order submission operability. Responsibilities: Develop in-depth knowledge of all products, systems, contracting and ordering flows. Build and maintain strong relationships with multiple business units needed to ensure deals are operationally supportable before contract signature. Lead various deal calls, defining and managing the quoting and contracting timelines from deal kick off to order submission. Utilizing playbooks designed to effectively support deals. Create quotes/orders in any system required. Ensure efficiency and accuracy of all quotes. Track progress and report day-to-day activity and status to Sales. Escalate issues that may jeopardize timelines. Proactively monitor quoting activity, if using quoting centers, and advise Facilitator immediately if/when a risk is identified. Ensure all necessary information is gathered to begin quoting and all parties are aligned on the quoting strategy. Support and define quoting and or order strategy for RFPs from round 1 through to BAFO using designated playbooks. Run and own Deal Readiness Assessments (DRA) on each deal. Where you'll be working: In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. What we are looking for: You'll need to have: Bachelors Degree or relevant experience. Fluency in English, written and spoken. Experience working in a Sales or RFP environment. Even better to have one or more of the following: Creative problem-solving skills to ensure timelines are met. Ability to perform under pressure to meet deadlines. Strong customer service focus. Project management experience with review and delivery of complex technology solutions. Expertise in quote to order process flow (or willingness to learn). Expertise in systems like Premisys, ProQuest, Salesforce, Proposal Manager, GCH, GCT, VISE, Contract Viewer, VzB Central, VECRM, CAMEO, VPrice, Eval, EZStatus, VEC. Experience in working on cross functional teams, developing and responding to RFPs, Experience of interviewing prospective business partners and service providers, Ability to perform scope reviews, participating in contracts negotiations, and coordinating field work through successful project completion. Awareness of Telecom industry trends, changes and developments. Awareness of vertical markets, trends, development and/or legal requirements dictating solutioning. Where you'll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 37.5 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. To Apply Please forward your CV via the APPLY Now button below.
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