IT Systems Trainer

Overview
IT Systems Trainer (fixed term) at Panda Ireland. The role delivers high-quality, engaging, and accessible training directly to end users across multiple sites as part of implementing Workday (HCM and Payroll) and UKG (Time & Attendance).

The role ensures employees and managers are confident in using the new systems, supporting a smooth transition and adoption, and integrating training with end-to-end business processes across the company.

Responsibilities

Deliver face-to-face classroom, virtual training sessions, or simulator (scenario) training tailored to different user groups (e.g., frontline employees, managers, system administrators, HR team).

Collaborate with the Colleague E2E project team, Transformation Team, and Head of Learning to understand training materials, timelines, rollout plans, hyper-care support post Go-Live, and establish metrics to measure successful completion.

Localise and adapt training content to site-specific needs and user capabilities within a multi-cultural environment.

Provide on-site support during go-live periods, acting as the first point of contact for training-related queries.

Gather feedback from training sessions, report to the project team, and contribute to continuous improvement of training materials and approaches.

Maintain accurate records of training attendance and user readiness.

Support change management activities by promoting system benefits and addressing user frustrations/barriers.

Liaise with site leadership to coordinate training logistics and ensure alignment with operational needs.

Essential Experience and Skills

Proven experience delivering training in a fast-paced, operational, or multi-site environment.

Experience supporting system rollouts or digital transformation projects.

Strong communication and interpersonal skills, with ability to engage diverse audiences (different job roles, cultures, languages).

Confident in using digital tools and platforms for training delivery (e.g., MS Teams, articulate e-learning platforms).

Ability to travel frequently and work independently across multiple locations.

Strong organisational skills and attention to detail, with time management capability.

Desirable

Experience with Workday and/or time tracking (pref: UKG) systems.

Background in HR, operations, or workforce management.

Experience in change management or user adoption initiatives.

Familiarity with adult learning principles and instructional design.

Experience delivering training materials to multi-lingual populations.

Behaviours and Attributes

Proactive: Practical, hands-on; takes initiative to identify and resolve training challenges.

Empathetic Communicator: Listens actively and adapts style to learner needs.

Resilient & Adaptable: Comfortable with ambiguity and changing priorities.

Collaborative: Works well with cross-functional teams and builds strong on-site relationships.

User-Focused: Committed to a positive learning experience for all users.

Culturally Aware: Sensitive to regional and site-specific differences in communication and learning styles.

About Us
Beauparc is a group known for growth and a shared vision and values. We’re a diverse organisation with a focus on safety, wellbeing, sustainability, and delivering customer value through responsible resource management. Our journey relies on talented, passionate people who strive for better outcomes.

Beauparc aims to attract and retain a skilled and diverse workforce representative of the communities where our assets are located and our employees reside. (DE&I Policy Statement)

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