Member Services Advisor
4 weeks ago
Member Services Advisor - Insurance Support (Permanent Role)
Location: Little Island, Co. Cork (Hybrid: 2 days onsite / 3 days remote)
Salary: €28,500 per annum
Hours: 38.75/ week
Key Responsibilities:
- Handle inbound calls from current and prospective members, providing high-quality support and upholding the brand's commitment to excellent service.
- Accurately enrol members and update records in the system.
- Respond to member queries with professionalism and empathy.
- Ensure all payment details and transactions are correct and properly logged.
- Keep detailed, up-to-date communication records on the database.
- Participate in quality assurance programmes.
- Actively contribute to improving processes and member experience.
Requirements / Considerations:
- Fast-paced team environment requiring strong communication and attention to detail.
- Full-time permanent role; hybrid model (equipment provided).
- Shifts vary (example: 8:00-4:30 or 9:00-5:30).
Why Apply?
This is more than a job - it's a chance to grow your career in a stable and supportive environment. You'll be joining a company that values its people and delivers exceptional training and development.
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