[10/25/2025 A] Claimsure Client Services Administrator

4 weeks ago

Dublin, Ireland Clanwilliam Group Full time

Clanwilliam, a healthcare technology group County Dublin, Ireland Claimsure Sláinte Ireland

Company Description

Clanwilliam is a leading provider of pharmacy and practice management software. Our technology and services are trusted by tens of thousands of users every day in practice management, pharmacy and other clinical settings all over Ireland and the UK.

Our vision is to enable the seamless flow of patient data by connecting primary and secondary healthcare software systems to enhance patient experiences. We work hard every day to achieve this by putting our customers at the centre of everything we do and partnering with key industry stakeholders to ensure our systems consistently exceed expectations.

Clanwilliam Ireland is a member of the Clanwilliam family of businesses.

Claimsure was developed by Claimsure Sláinte, Part of Clanwilliam Health Ltd to assist hospitals with the complex process of managing Health Insurance claims for treatments performed in hospitals. Our software applications are in use in all Public Acute Hospitals and a number of Private Hospitals in Ireland. Claimsure is used for the generation, collation, submission, tracking and processing of approximately €2.3bn worth of health insurance claims in Ireland annually.

Position

Claimsure have an exciting opportunity for a Client Services Administrator to join our Revenue Management Solutions team.

The successful candidate will be based in a busy hospital environment, liaising with a variety of Hospital Staff, Patients and Healthcare professionals. They will work as part of a team to ensure processes, policies and procedures are in place and adhered to in order to successfully orchestrate health insurance collection within the facility. This is a fantastic opportunity for a someone who would like to develop their talents in a busy and challenging work environment.

The successful candidate for this role will be based fully onsite in Crumlin Children’s Hospital.

Responsibilities include but are not limited to:

- Managing Client Accounts using multiple software solutions
- Ensuring client needs are met in a timely and professional manner
- Debtor Day Management
- Dealing with Patient, Consultant and Secretary queries, issues and complaints
- Day to day processing & completion of health insurance claims
- Credit control
- Private Insurance Status Checks
- Ad hoc projects that are required
- Work as part of a team to provide solutions
- Assist in all areas of the company when require

Requirements

The ideal candidate will possess the following qualification, skills, knowledge, and attributes:

- Excellent organisational, planning and time management skills
- Excellent communication and client-facing skills
- Be able to work in a fast-paced environment
- Ability to deal with several tasks simultaneously
- Excellent attention to detail

Other information

At Clanwilliam, you can expect challenging projects, task ownership, continuous training and professional development, and ultimately, the chance to grow a career in an experienced company directly helping to improve patient care. Further, you can also expect:

- Company matched pension scheme.
- 22 days annual leave, increasing yearly up to 26 days.
- 2 paid CSR Volunteering/Charity Days per year.
- 1 Wellbeing Day per year.
- Maternity & Paternity Benefits.
- Full access to our Employee Assistance Programme.
- Regular wellbeing supports and webinars.
- Annual leave purchase scheme.

Clanwilliam is an equal opportunities employer.

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