Enterprise Sales Engineer New Denver, Colorado, United States · Phoenix, Arizona, United States

4 weeks ago

Mountain West, Ireland Tbwa ChiatDay Inc Full time

Application Deadline 3/15/2025

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end-user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

About The Role

We are looking for an exceptional Enterprise Sales Engineer to join our team of super heroes supporting the Mountain West territory. You will have the opportunity to be the customer interface of an exciting new technology. You will work closely with the sales team presenting ThousandEyes in prospective business opportunities; be instrumental in working with prospects during trials of ThousandEyes to highlight business value; educate prospects, customers and the sales team on ThousandEyes and how it applies to industry trends and business initiatives; and accelerate ThousandEyes growth through expanding market awareness of ThousandEyes and closing business.

What You’ll Do

- Support the technical sales process
- Assist sales in technical prospecting to help uncover opportunities
- Demonstrate solution to showcase capabilities and use-cases
- Build and maintain a technical and trusted advisor relationship with customers
- Scope and architect solution deployments
- Present to decision makers during trial wrap-up meetings
- Participate as a member of the Solutions Engineering teams
- Participate on weekly team meetings
- Participate in quarter business review sales meetings
- Present technical topics and successful wins
- Share technical challenges and ways to overcome
- Interact with team to ask questions, share experiences, and exchange ideas
- Help establish and enhance demonstration material showcasing the solution
- Research technical topics impacting the industry to grow as an industry leader
- Interface with Marketing
- Support trade shows and networking events
- Support ThousandEyes Connect events
- Contribute to blog and social media posts
- Suggest and contribute to white-papers and case-studies
- Interface with Product Management and Engineering
- Provide solution feedback from hands-on use and customer interaction
- Provide solution suggestions and enhancements to drive solution strategy
- Participate, drive and provide feedback on internal and external solution beta programs
- Interface with Customer Success
- Coordinate with Customer Success in providing post-sales support (training, deployment, support, etc.)
- Encourage and guide customers to utilize Customer Success as an extension of their NOC to help ensure success

Qualifications

- 5+ years of Solutions Engineering Experience
- Excellent presentation, communication, and problem-solving skills
- Strong understanding of application and network protocols (e.g., HTTP, DNS, TCP/IP, BGP)
- Knowledge of application and network infrastructures
- Knowledge of unified communications
- Experience with application and network performance analysis solutions
- Experience with packet analysis of network and application protocols
- Experience with Apple, Linux and Microsoft operating systems
- Travel required as applicable

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.

We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.

US – COMPENSATION RANGE

USD 200,000 - 230,000

Message to applicants applying to work in the U.S.:

When available, the salary range posted for this position reflects the projected hiring range for new hire, full-time salaries in U.S. locations, not including equity or benefits. For non-sales roles the hiring ranges reflect base salary only; employees are also eligible to receive annual bonuses. Hiring ranges for sales positions include base and incentive compensation target. Individual pay is determined by the candidate's hiring location and additional factors, including but not limited to skillset, experience, and relevant education, certifications, or training. Applicants may not be eligible for the full salary range based on their U.S. hiring location. The recruiter can share more details about compensation for the role in your location during the hiring process.

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