Senior Business Analyst – Facilities Management Systems

Overview

You will join our high-performance team of Business Analysts and act as a senior member providing professional advice, managing and/or coordinating an area within Business Analysis. This role is a key part of a strategic programme focused on Facilities Management systems, and experience with CAFM (Computer-Aided Facility Management) applications is essential.

You will have the opportunity to oversee technical areas within Business Analysis projects using available frameworks and tools, while establishing project plans with on-time and on-budget delivery goals.

Responsibilities

- Lead and coordinate multiple phases of technical areas within a project and/or multiple small projects of moderate scope and complexity.
- Map full business processes and implement solutions for technological and process improvements, particularly within the Facilities Management domain.
- Gather business requirements from stakeholders and review existing ones to produce detailed business requirement specification documents.
- Run workshops using proven techniques to create detailed business, functional, and non-functional requirements.
- Ensure complete requirement coverage by supporting and guiding team contributions and communication.
- Apply standards and methodologies, and provide expertise on the use of methods and tools.
- Conduct needs analysis, task planning, process/data analysis and modelling, and/or logical database design with relational databases.
- Identify and assess risks to the success of the project.
- Agree on the project approach with stakeholders and prepare realistic plans (including quality, risk, and communications plans).
- Track activities against the project schedule and manage stakeholder involvement as appropriate.
- Support training and build competency within the practice.

Qualifications

- Relevant third level qualification or equivalent work experience

Desirable

- Management qualification or relevant years of experience
- Additional course or certification in Business Analysis

Essential skills

- Excellent client-facing skills
- People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions
- Team work and emotional intelligence
- Good self-management – continuous performance is both a goal and a mind-set
- Has an innovative approach – a bold thinker and doer, matching creativity with vigilance
- High value on openness and transparency

Experience

- Proven experience working with CAFM (Computer-Aided Facility Management) systems is essential.
- At least 5 – 7 years working as a Senior Business Analyst
- Strong knowledge of business analysis methodologies and awareness of new and emerging technologies.
- Proving experience facilitating and running large workshops with multiple stakeholders
- Key senior stakeholder management across different locations
- Solid applications/technology knowledge, ideally within Facilities or Property Management domains.
- Demonstrated ability to ensure project quality standards through guidance and procedure development.
- Experience applying problem-solving methodologies and tools to diagnose and resolve operational issues.
- Ability to provide technical guidance and support to junior colleagues.
- Highly proficient in MS Excel, PowerPoint, and Word.
- Experience using project control solutions for planning, scheduling, and tracking.

Benefits

At Expleo, we are committed to providing a competitive salary and substantial benefits offering with unique wellbeing, financial and employee recognition programmes.

We pride ourselves on our diverse and inclusive culture and offer a variety of family friendly policies and enhanced leave to help you achieve a healthy work life balance.

By providing significant learning and development opportunities, we encourage individual growth and success throughout your career with us.

- Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges
- We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
- Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
- Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more
- Always working as one team, our people are not afraid to think big and question the status quo.

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.

At Expleo, we understand that many people experience impostor syndrome throughout their lifetime, please do not let this discourage you from applying for this role. Our Talent Acquisition Team welcomes all CV’s and will consider your application in line with the values, requirements and role competencies.

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