Aftersales Area Manager

3 weeks ago

Dublin, Dublin City, Ireland Executive Edge Full time

After Sales Area Manager Motor / Dublin West (Nationwide territory) Our client is an exclusive motor company seeking an After Sales Area Manager. This is a key role in driving the success of After Sales operations. This primarily field based position involves working closely with After Sales Managers and Dealer Principals to achieve parts and accessory sales targets and enhance customer satisfaction. Salary: €50K - €60K plus bonus, car and excellent benefits plus annual leave. The Role: Negotiate and agree the dealer After Sales targets with ongoing performance reviews and analysis. Ensure the dealer After Sales business plans are designed to continually improve their position within their area of influence. Evaluate the dealer After Sales facilities and capacity planning. Monitor progress against the business plan via regular reviews. Conduct regular training sessions for dealer staff to ensure they are up to date with the latest after sales processes and technologies. Collaborate with sales managers and sales staff to develop and implement strategies aimed at growing accessory sales. This includes identifying potential opportunities, creating promotional campaigns, and providing training to ensure the sales team is knowledgeable about the latest accessories and their benefits. Work in conjunction with Manager to achieve sales targets. Work in partnership with the Marketing department to ensure the successful implementation of After Sales marketing strategy and plans, incentives, and tactical programmes to deliver volume potential and exploit market opportunities. Assist in enhancing customer experience. Provide in dealer After Sales consultancy support and coaching on all relevant After Sales programmes. Collaborate with dealers to maximise retention programmes to increase retention of their local units in operation. Demonstrate in-depth knowledge of all initiatives. Attend weekly meetings, internal and external training when required. The Candidate: Previous experience as Parts Manager, Service Manager or an After Sales management role for a minimum of 2-3 years. Analytical and inventive problem-solving skills. Motor industry management and a good knowledge of the modern motor industry, including all relevant KPIs. Excellent communication skills including strong presentation skills. Coaching and motivation skills. Ambitious and driven in their outlook. Skills: Aftersales/Service and Parts experience Motor industry essential see spec Benefits: Bonus Car Excellent Benefits and Annual leave

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