[10/2/2025 A] Store Manager

Job Description
38.75hrs p/w; Mon 09:30 - 18:00; Tue 09:30 - 18:00; Thu 11:15 - 19:45; Fri 09:30 - 18:00; Sat 09:30 - 18:00

About The Role
As a Store Manager at Victoria’s Secret you’ll take ownership of the success of your store, inspiring your team to achieve their targets and create the very best customer experience everyday.

Responsibilities

Lead from the heart - train, coach and inspire your team, setting them up for success and developing them to be stars of the future

Be a role model - motivate and engage your team to bring to life the brand values every day, promoting an inclusive and positive working atmosphere

Have your mind on the customer - be a friendly face to every customer, prioritise their needs and maximise the customer experience with your team

Hands on operations - own the P&L and lead on key KPIs across the store, focusing on profitability and controllable costs (hiring, rotas, payroll, customer success, stock control)

An eye for visuals - ensure brand visual standards are met with support from the Visual Team

Open eyes and ears - foster a culture of listening, share ideas with store partners, and encourage team input

Your feet on the ground - keep the store compliant, manage product launches, floor set changes, store audits and stock counts, H&S policies

About You

A wealth of experience - store manager experience in a fast-paced store with a track record of managing and exceeding sales targets and KPIs

Passion for retail - enthusiasm for all aspects of retail, creating a unique customer experience

Lead with purpose - engage and develop your team with a shared enthusiasm for the brand

Relationships that count - build valued relationships with customers, your team and wider business teams

Embrace change - thrive on change, multitask, problem solve and collaborate to get things done

Creative flair - approachable and resourceful with the ability to engage teams through training and incentives

About Us
We are the specialist retailer of fashion-inspired signature lingerie, sleepwear, athleisure and swim, as well as award-winning prestige fragrances and body care. Our associates are the core of our business and by bringing our brand values to life they create lifelong relationships with our customers and inspire a happy, healthy and inclusive workplace where we cherish our diversity.

While our job adverts outline ideal skills and prior experience for the role, we believe in potential for growth and value individual strengths. If you do not meet every desired criteria but have the skills and experience to thrive in this role and align with our values, we encourage you to apply.

If you are looking to become part of a fun and dynamic team then apply today and become part of one of the most iconic brands in the world

About The Team
Benefits include:

25% off a huge selection of Victoria's Secret, Next, Gap in store

Amazing deals and exclusive offers from over 3,500 retailers through Reward Gateway

Incentives and competitions with prizes throughout the year

Access to free financial, health and wellbeing services including 24/7 digital GP

Learning and development opportunities and on-the-job upskilling

Core benefits such as pension contributions and life assurance

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. If you need support with your application due to a disability or long-term condition, contact us at UKHR@victoriassecret.co.uk (include 'Workplace Adjustments' in the subject line).

Seniorities and Employment

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Retail

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