Hospitality Operations Director

2 days ago

Athlone, County Westmeath, Ireland beBeeNight Full time €48,000 - €63,000
Overview

Pursue a career in hospitality where you thrive in delivering exceptional service and ensuring guest satisfaction during late hours.

We are seeking a dedicated and experienced Night Manager to oversee seamless overnight operations, maintaining efficient functioning of the hotel.

The ideal candidate will welcome guests upon arrival during late hours, creating a warm atmosphere, while managing the front desk, handling guest inquiries, requests, and check-ins/check-outs effectively.

Responsibilities
  • Ensure the smooth operation of the hotel, including management of staff and maintenance of security protocols.
  • Welcome guests and provide exceptional customer service, responding to their needs promptly and professionally.
  • Supervise the night team, providing guidance and support as needed to ensure excellent results.
  • Conduct nightly audits and reports to ensure accuracy and compliance with industry standards.
Requirements
  • Previous experience in a hotel night management role is preferred, demonstrating leadership abilities and effective team management capacity.
  • Exceptional communication and customer service skills are essential for success in this position.
  • Able to handle multiple tasks efficiently in a fast-paced environment, with flexibility to work overnight shifts, including weekends and holidays.
  • Demonstrated knowledge of hotel operations and hospitality industry standards.

A challenging opportunity awaits a skilled and experienced professional to lead our hotel's night operations.

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